Xcite – Adult Store in Van Dyne, WI

Xcite in Van Dyne, WI

Rating: 3 (37 reviews)
Xcite storefront in Van Dyne, WI

Xcite is a local adult store located in Van Dyne, WI, offering a diverse selection of adult products, including toys, lingerie, and more. With operating hours from Sunday to Saturday, Xcite aims to provide a welcoming shopping experience for all customers. While many appreciate the variety of options available, the store has received mixed reviews regarding customer service. Some patrons have reported negative experiences with staff, specifically citing issues with rudeness and unprofessional behavior. Despite this, Xcite remains a popular choice for those seeking adult entertainment products in the area, conveniently located at W8351 County Rd N, Van Dyne, WI. Visit their website at https://xciteusa.com/ for more information or check their Google Maps listing for directions.

What is the selection like for men's sex toys here?

Unclear based on provided data, but it seems Xcite offers a selection of men's sex toys. The reviews do not specifically mention the variety available, so it may be beneficial to visit the store or check their website for more details.

How clean is the adult theater in Van Dyne?

Unclear based on provided data, but the reviews do not mention the cleanliness of the adult theater specifically. However, as a general practice, adult stores typically maintain cleanliness standards to ensure a comfortable environment for customers.

Are there any policies regarding mask-wearing for customers?

Unclear based on provided data, but the reviews indicate that there may be issues regarding mask-wearing policies. One review mentions a confrontation over mask usage, suggesting that staff may enforce their own policies, which could lead to uncomfortable situations for customers.

What are the prices like compared to other adult arcades nearby?

Unclear based on provided data, but the reviews suggest that prices at Xcite may not be competitive compared to nearby adult stores like The Lion's Den. Customers have recommended visiting that store for better pricing and service.

How do staff members treat customers during visits?

The treatment of customers at Xcite appears to be a significant issue, with several reviews highlighting rude behavior from staff members. This has led to negative experiences for multiple patrons, suggesting a need for improvement in customer service.

Is there a good variety of lingerie available?

Unclear based on provided data, but the reviews do not specifically address the availability of lingerie. It may be worth visiting the store or checking their website to explore their lingerie selection.

What can I expect from the customer service experience?

Expectations for customer service at Xcite may vary widely. While some customers report friendly interactions, many others have had negative encounters, particularly with a specific staff member. This inconsistency suggests that customer service may be a hit or miss.

Are there any special promotions or discounts currently offered?

Unclear based on provided data, but the reviews do not mention any current promotions or discounts at Xcite. It may be helpful to check their website or inquire directly at the store for any special offers.

What others say about Xcite

Customer reviews for Xcite highlight a significant divide in experiences. While some customers appreciate the friendly staff and extensive product selection, a notable number of reviews express dissatisfaction with the service, particularly mentioning a specific staff member as rude and unhelpful. Many reviewers recommend alternative stores, like The Lion's Den, due to their more positive experiences there. Cleanliness and the variety of products are generally viewed positively, but the overall customer service experience seems to be a major concern that could deter potential visitors.

Recent Reviews

  • Very friendly staff, and more options than you’ll ever know what to do with.
  • WOW!! I ask if the arcade is open and I get a 5 minute lecture why it isn’t. The nasty red haired lady is sooooo rude. I went there a year ago and she was rude to me then. Went here last night hoping she wasn’t there anymore, but she was. Never been treated so rudely. This woman needs to GO!! Of course, it really is moot, cuz I will NEVER come here again and I will tell as many people I know not to come here.
  • RUDE EMPLOYEES! GO TO “THE LION’S DEN” IN OSHKOSH! I walked in to check out their pipes and a few other things, and the over weight employee or manager pointed at her mask, as if to ask me about not wearing one. I nicely told her that I has respiratory issues so I don’t wear them. She then rudely told me to leave. I informed her that the mask she was wearing says specifically on the box that it doesn’t protect against covid, because if she is wearing it for protection then she should know it doesn’t work, she then started yelling at me and got in my face saying she was calling the cops for trespassing. I reminded her about the 6’ rule which only prompted her to go out and get my plates to call the cops on me. Save yourself some time and just go to The Lions Den in Oshkosh, they are respectful and friendly at The Lion’s Den with a great selection.
  • Terrible customer service. Same as every other negative review, the red headed cashier is beyond rude. Clearly the ownership/management doesn't care about their business because she's been a problem for years and she's still employed. Save yourself a headache and go to Lions Den.
  • AWFUL CUSTOMER SERVICE! we drove over 2 hours to come to this shop and the red haired lady with tatooed arms kept following us around and staring at us. We watched her chase several other customers out of the store because they didnt purchase a product fast enough. When we decided to leave after not finding anything we wanted i told her to have a good day she very sarcasticly reponded with "thanks for loitering!" I reaponded with a confused "excuse me?" She then began to yell and say "yeah thats what i shouldve said half an hour ago. Get out!" I will never return to this shop, anyone who reads this The Lions Den adult store is 10 minutes away of hwy 26 and i 41 and they have alot of the same products for alot less and the staff is amazing. And if the owner is reading this i strongly recomend replacing that staff member, unless you like chasing off more customers.

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