Selective Video in Madison, WI
Selective Video, located at 2709 W Beltline Hwy, Madison, WI, is a well-known adult store offering a diverse selection of sex toys, lingerie, and smoking supplies. With a rating of 3.8 from 70 reviews, customers appreciate the store's friendly staff and extensive inventory. Operating hours are convenient, open daily from 9:00 AM to 11:00 PM, extending to 1:00 AM on weekends. While some customers find the prices higher than expected compared to larger chains, the welcoming atmosphere and helpful staff make shopping here a pleasant experience. However, it's essential to check product quality, particularly for body-safe materials, as some items may not meet those standards. Overall, Selective Video is a go-to destination for those seeking adult products in Madison.
What is the selection like for men's sex toys in Madison?
Unclear based on provided data, but the reviews do not specifically mention men's sex toys. However, Selective Video is known for its large selection, which likely includes options for men.
Are the prices for lingerie and adult toys competitive with larger stores?
Customers have expressed that the prices at Selective Video can be higher than those at larger chains like Romantix or Adam and Eve. While some find the selection appealing, they suggest that the pricing may not be competitive.
How does the store ensure cleanliness in the adult arcade area?
Unclear based on provided data, but cleanliness in adult stores is typically a priority. It would be advisable to inquire directly with the staff for specific practices regarding the adult arcade area.
What is the customer service experience like when returning faulty products?
The customer service experience when returning faulty products appears to be a point of contention. One reviewer expressed disappointment with the store's 'all sales are final' policy, feeling that it does not support quality customer service, especially for routine customers.
Do they offer a variety of body-safe sex toys for women?
The reviews indicate that many of the sex toys for women at Selective Video are not labeled as body-safe, with common materials including jellies and PVC. Customers interested in body-safe options should read labels carefully.
How welcoming is the atmosphere for first-time visitors?
Many reviews mention that the atmosphere at Selective Video is welcoming, particularly for first-time visitors. Staff members are noted for being friendly and helpful, which contributes to a positive shopping experience.
What are the staff's recommendations for popular items in the store?
Specific recommendations from staff are not detailed in the reviews. However, the friendly nature of the employees suggests they would be willing to assist customers in finding popular items.
Is there a loyalty program or discounts for frequent shoppers?
Unclear based on provided data, but the reviews do not mention a loyalty program or discounts for frequent shoppers. It would be best to check directly with the store for any available promotions.
What others say about Selective Video
Customer reviews for Selective Video highlight a mix of experiences. Many patrons appreciate the friendly and helpful staff, with specific mentions of individual employees who enhance the shopping experience. However, there are concerns regarding pricing, with some customers feeling that items are more expensive compared to larger stores. The store's customer service has received mixed feedback, particularly regarding the handling of faulty products, which has led some customers to seek alternatives. Despite these issues, the store's selection and welcoming atmosphere make it a popular choice for many.
Recent Reviews
- The store itself was pretty big and lots of selections. However, our main reason for stopping at this particle location was because we thought that since it was a local name rather than large company names such as Romantix or Adam and Eve, that it would be at least a little bit cheaper on the prices. But it most definitely was not. We had quite a bit of money to spend, but only decided to get a couple things and go somewhere else instead because of the huge price tag they had on everything. It was a younger, quieter guy working behind the counter. He greeted us and let us know he was there if we needed him, and wasn't pushy like most. So nice customer service and great selection, but you'll go out of business soon with those prices.
- Mo was soo helpful and made it feel like I was so welcomed thank you so much cause sometimes I just feel down on myself but you just came up right away and showed me what would be good thanks I appreciate you!!!
- Disappointed with todays customer service. I’ve always had wonderful purchasing experiences with this store from selection to customer service. However after routinely purchasing disposable vapes from this store, yesterday I received a faulty product for the first time (from what I have researched online this is the fault of the manufacturer itself as this vape is known to have this problem). I tested the product in store as is suggested at which time it worked. However once home the vape would not stop hitting and then stopped working altogether. I took this item back to the store in hopes of receiving an exchange. The store refused to provide the exchange due to their “all sales are final” policy. While I understand that some may try to take advantage or choose to be dishonest I do not agree that faulty products without refund or exchange can be deemed as quality customer service particularly when a routine customer is involved. Unfortunately I will be seeking a different store to make such purchases moving forward because of this. Response- I appreciate you taking the time and effort to respond to my review and concerns. I am very open to exploring options to correct this situation. If you can let me know in regard to what those thoughts are and who I should be in contact with that would be greatly appreciated. Thank you.
- We've had pretty good experiences here lately! Friendly staff and good prices the selection of what they carry isn't bad at all. I see all these negative reviews and have never had any real problems there.
- Friendly staff, large selection of sex toys, lingirie, and smoking supplies. The lingirie is not high quality, but it is not particularly expensive. Many of the sex toys for women are not "body safe" (jellies and PVC are common here), so read the labels if you want specifically a silicone toy.