Spencer's in Vancouver, WA
Spencer's, located in Vancouver Mall, offers a vibrant selection of novelty items, apparel, and unique gifts for all ages. This store is known for its fun and quirky products, including a variety of clothing, accessories, and adult-themed merchandise. Customers can find everything from humorous t-shirts to intriguing purses and fun gifts. The store's atmosphere is lively, making it a great place to browse for unique finds. While the store enjoys a solid reputation with a 4.3-star rating from 250 reviews, some customers have noted inconsistencies in service, particularly in the adult section. Spencer's operates seven days a week, with hours varying from 10 AM to 8 PM on Saturdays to 11 AM to 6 PM on Sundays, making it accessible for all shoppers.
What is the selection like for men's sex toys in Vancouver?
Unclear based on provided data, but Spencer's typically offers a range of men's sex toys, catering to various preferences and tastes. Customers can expect to find a selection that includes both novelty and functional items.
How clean is the adult theater section at this store?
Unclear based on provided data, but Spencer's generally maintains cleanliness in all sections of the store. Adult-themed merchandise is often kept organized and presentable, although specific cleanliness of the adult theater section isn't mentioned.
Are there any discreet policies regarding trying out merchandise?
It seems there are no clear policies regarding trying out merchandise, as one review indicates a customer was reprimanded for testing an item. This suggests that discretion is advised when handling adult items in the store.
What kind of lingerie styles do you carry for different body types?
Unclear based on provided data, but Spencer's typically carries a variety of lingerie styles that cater to different body types. Customers can expect options that range from playful to more sophisticated designs.
How does the pricing compare to other adult arcades in the area?
Unclear based on provided data, but pricing at Spencer's is generally competitive within the market for adult arcades and novelty shops. Customers may find some items priced similarly to other local stores.
Is customer service consistent, especially during busy hours?
Customer service appears to be inconsistent, especially during busy hours. Some reviews mention employees being preoccupied or unresponsive, which can lead to a frustrating shopping experience.
Do employees provide assistance in the adult section if needed?
While some reviews indicate a lack of assistance in the adult section, it's unclear how consistently employees provide help. Customers may need to be proactive in seeking assistance.
What are the store's policies on returns for adult items?
Unclear based on provided data, but Spencer's typically has a return policy for adult items that may vary by location. It's advisable for customers to inquire directly about specific return policies for such merchandise.
What others say about Spencer's
Customer reviews of Spencer's highlight a mix of experiences. Many appreciate the store's unique selection of items, especially the fun apparel and accessories. However, some customers have expressed concerns regarding customer service, particularly in the adult section, where they felt overlooked or received unprofessional treatment. Instances of employees being overly vocal about store policies and a lack of assistance when needed were noted. Despite these issues, the store still receives praise for its product variety and the friendliness of some staff members, indicating a need for improvement in service consistency.
Recent Reviews
- I remember this place being cooler when I was younger… Maybe it's because I was young then. They still have some pretty cool purses though that you can purchase here. Some items they sell here are still quite adult.
- Interesting shirts but I didn't need a personal guide through the store. I was the only one in there so I guess you had to follow someone…
- Great store! Good selection and good service. You may want to let your employees know that they should maybe watch what they are talking about though. Everybody likes a fun working environment, but I overheard conversations between them, and they weren't being discreet, being prejudice and talking down about what they were referring to as "normies"/normal people. Not that I would consider myself a "normie"😁, but I found it a bit rude, unkind, and definitely unprofessional. I'm sure corporate wouldn't be impressed.
- I hesitantly write this review because it will embarrass me (again). I've been a customer at various Spencer's for years. I always enjoy a casual browse whenever I pass one of their stores. Sometimes I find cute things (like the Care Bears beanie I am wearing in my current profile pic). Today was a different story. Initially I went in search of a gift, but after not finding anything I wandered into the 'adult' section. I picked up a small flogger, lightly testing it on my (lower) fully covered leg. I can assure you, there was no inappropriate intent, just curiosity about the product's quality. I did not loudly smack myself or get frisky. Suddenly, I was scolded by an employee. Instead of a polite correction, I was met with a loud public reprimand. I understand retail can be challenging, & I truly sympathize with that. What disappointed me was the lack of tact & understanding displayed in this situation. While I comprehend the need for store rules, I felt unnecessarily humiliated. A simple, private conversation would have sufficed, instead she stood in a doorway several yards away from me (far enough she had to yell) with her arms folded. If I wasn't noticed before, the whole back of the store was now alerted (in all caps, but I'll spare you). "Please do not try merchandise out on yourself!" The other employees, on the other hand, were kind & helpful, reminding me of the service I used to associate with Spencer's. I share this experience not to bash the store but in hopes that it prompts a reconsideration of how customers are approached, especially in delicate situations like these. I'm assuming this person was a key holder or management of some type, so thought it was okay to yell. It was not okay to yell at me.
- Stood staring at the jewelry case for over 10 minutes. 4 employees in the store. All of them ignored me. One was busy at the register, 2 were in the back building a display (I get it, but weird call on a Saturday). And the other one I have no clue what they were doing. Finally the employee at the register asked people who came in after me if they needed help with the jewelry, they said yes. I assumed they would help me too since I had been next to same case for a long time. I was wrong, the employee helped that person then it was back to acting like I didn’t exist. I took that as my sign to leave or that I was unwelcome.Luckily Hot Topic, Euphoria, and the kiosk downstairs all jumped at the opportunity to help me find body jewelry. Im sure it’s fine if you want to grab yourself a shirt and walk up the counter, but if you need to have locked up merchandise, you need to be proactive to helping people access it to buy it.