Sara's Secret in Frisco, TX
Located in Frisco, TX, Sara's Secret offers a wide range of adult products including lingerie and sex toys. With a rating of 3.7 from 22 reviews, the store is known for its knowledgeable staff who strive to make customers feel comfortable. Open seven days a week, the store has varying hours, ensuring easy access for all. Customers have noted the helpfulness of the staff, particularly in assisting with product selection. However, some reviews have expressed concerns about customer service and return policies, suggesting that experiences may vary. Overall, Sara's Secret aims to provide a welcoming atmosphere for shoppers looking for adult products.
Is this place clean?
Unclear based on provided data, but customer reviews do not explicitly mention the cleanliness of the store.
What is the range of products available for men's sex toys?
Unclear based on provided data, but the reviews suggest that the store has a variety of products, including items for men, though specific details are not provided.
How knowledgeable is the staff about lingerie and adult products?
The staff at Sara's Secret appears to be knowledgeable about lingerie and adult products, as indicated by customer reviews praising their assistance and expertise.
Are there any policies on returns for unopened items?
There are complaints about the store's return policy, particularly regarding unopened items. One review mentioned being told that no returns are allowed, which suggests a strict policy.
What can I expect in terms of customer service during my visit?
Customer service seems to be a mixed bag at Sara's Secret. While some customers report positive interactions, others express dissatisfaction with the service they received.
Is the atmosphere welcoming for first-time shoppers?
The atmosphere at Sara's Secret is described as welcoming by some customers, particularly those who are first-time shoppers, although there are mentions of being ignored by staff.
How do prices here compare to other adult stores in Frisco?
Prices at Sara's Secret seem to be perceived as high by some customers who feel that they are overpriced compared to other adult stores in the area.
Do you have a good selection of adult arcade games?
Unclear based on provided data, but the reviews do not mention adult arcade games, indicating that this may not be a focus of the store.
What others say about Sara's Secret
Customer reviews highlight a mix of positive and negative experiences at Sara's Secret. Many customers appreciate the knowledgeable staff who help make shopping less awkward and provide good product recommendations. However, there are complaints regarding rude service and strict return policies, particularly for unopened items. While some shoppers have had great interactions, others feel taken advantage of, indicating inconsistencies in customer service. Overall, the store seems to have a decent selection but may need to improve its service to enhance customer satisfaction.
Recent Reviews
- The motherrrrrr working at the store now (new one) is amazing. She made me feel safe and helped me get the right thing for myself. Imma need yall to give her the flowers she deserve.
- Been here so many times. Well like 5 but still best place every time. Good selection great staff. Today i meet a lady who was bald and she literally made the experience 1000 less awkward than it is for both me and my gf. She made sure we were taken care of all while putting stuff up and training. Super knowledgeable on everything
- Have spent a lot of money at this store and recently one of the products we purchased was not what we thought it was. Package was unopened and still sealed. Went to store to see if we can exchange for another item. Employee was rude and said that I needed to read my receipt and no returns at all. I understand if a product is opened, but if it is still sealed? I am done shopping here and now have realized how overpriced everything is as well. Do yourself a favor and shop at a friendlier store that is priced fair and has actual customer service.
- Taken advantage of … I came in asking for something for my man. Told the ladies what I was looking for and instead sold me inferior product all the while trying to get me to purchase other items I did not want. Classic move of distract and deceive. Never mentioning all sales final even with unopened product so I am out $$$ and taken advantage of.
- So my fiancé and I just walked into this establishment and the female working there didn’t acknowledge us at all. No she wasn’t busy. We were the only ones in there. Customer service is very important when running a business or working at an establishment.