New Fine Arts – Dallas Adult Store & Arcade

New Fine Arts in Dallas, TX

Rating: 4.6 (550 reviews)
New Fine Arts storefront in Dallas, TX

New Fine Arts, located at 12045 Shiloh Rd in Dallas, TX, is a premier adult store and arcade known for its wide selection of toys, lingerie, and more. With a solid rating of 4.6 from over 550 reviews, customers appreciate the variety of products available, alongside the generally friendly staff. The store operates daily from 6:00 AM to 2:00 AM, making it a convenient stop for those looking to explore their desires. While many reviews highlight positive experiences with staff members like Erin and Jocelyn, some customers have reported mixed interactions, particularly regarding service and security. Overall, New Fine Arts offers a unique shopping experience in a welcoming environment.

Is this place clean?

Unclear based on provided data, but no specific cleanliness issues are mentioned in the reviews.

What is the selection like for men's sex toys in Dallas?

Unclear based on provided data, but the reviews do not specifically mention the selection of men's sex toys.

Are there any issues with customer service at this adult theater?

Yes, there are issues with customer service as noted by some reviews, with instances of rudeness from certain staff members affecting the overall experience.

Do you charge extra for using credit cards at the adult arcade?

Yes, it appears that the business charges customers for the merchant fee when using debit or credit cards, which has been criticized by some customers.

How friendly is the staff when helping with lingerie selections?

The staff is generally described as friendly, with specific praise for individuals like Erin and Jocelyn, who are noted for their helpfulness in lingerie selections.

Is the atmosphere comfortable for first-time visitors?

While some visitors reported feeling uncomfortable due to security behavior, others had positive experiences, suggesting that the atmosphere can vary.

What precautions are taken for parking near the store?

There are concerns regarding parking, particularly related to security monitoring, which has made some customers feel uneasy about their experience.

How knowledgeable are the staff about the products offered?

Staff members like Jocelyn are noted for their knowledge about products, indicating that there are knowledgeable employees available to assist customers.

What others say about New Fine Arts

Customers generally appreciate the diverse selection of products at New Fine Arts, especially toys and lingerie. While many reviews commend the helpfulness of staff members like Erin and Jocelyn, there are mixed feelings about customer service, with some negative experiences reported. Notably, issues with a specific staff member's attitude and the store's policy on credit card fees have drawn criticism. Security presence has also raised concerns among some visitors, impacting their overall comfort. Despite these challenges, many patrons express a desire to return, indicating a generally positive experience.

Recent Reviews

  • They have a great selection of toys, lingerie, and the staff is friendly but not creepily so. Erin was super helpful, but I felt comfortable with everyone there.
  • The store it's self was good the staff was mixed there was a black chick with blonde in her hair who was very rude for no reason and ignored me and when I asked if I could get help in the smoke shop cases said "uh I guess so" with a hard huff and eye roll I don't know if she had a bad day but don't take it out on the customers please,the Hispanic girl that rang me up was great though! I will come back but I will pray that the rude chick isn't there because the name of the game is a service industry and customer service is vital I wish I got the names of the girls but I didn't I just hope this isn't a common thing with the staff.
  • The business is now making the Customers pay for the Merchant Fee if we use a debit or credit card! How fraudulent! You have credit card machines to help you get business and now you don’t want to pay the 3% merchant fee charges? How lame!
  • Jocelyn was great. Super helpful and knowledgeable. Definitely coming back.
  • Came here and immediately security followed us and told us we couldn't park there and to move it somewhere else. Then once we parked somewhere else this same guy kept staring at me and my boyfriend when we went to browse the shop. We only stayed for 10 minutes because this weird guy kept staring at us. There was another couple in the store but they were not being stared at constantly. This was also our first time and we're definitely not coming back lol the security guy there has his priorities mixed up.

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