Dreamers in Austin, TX
Located in Austin, TX, Dreamers is a premier adult toy store that prides itself on providing a welcoming environment for all customers. Open 24 hours a day, seven days a week, it offers a diverse selection of adult toys, lingerie, and accessories. Customers have praised the store for its friendly staff, particularly Kendra, who has been noted for her helpfulness and ability to make visitors feel comfortable. Whether you’re a first-time buyer or an experienced shopper, Dreamers aims to cater to your needs with a wide range of products and knowledgeable advice. While some reviews mention challenges with customer service, the overall sentiment leans towards positive experiences, especially regarding product selection and staff support. Visit Dreamers today for a unique shopping experience that caters to all your adult needs.
Is this place clean?
Unclear based on provided data, but customer reviews do not explicitly mention cleanliness. However, the welcoming atmosphere may suggest a well-maintained store.
What types of men's sex toys are available at the Austin location?
Unclear based on provided data, but Dreamers likely offers a variety of men's sex toys as part of their extensive adult product range. Specific items are not detailed in the reviews.
How does the pricing compare for lingerie and toys here versus other stores?
Unclear based on provided data, but one review mentions finding similar products at Walmart for a lower price, indicating that pricing may vary compared to other stores.
What is the return policy for adult toys if they don't meet expectations?
Unclear based on provided data, but one review indicates a warranty was initially not honored; however, the owner later replaced the item and provided additional goodies, suggesting some level of customer support.
Can I expect helpful service when asking for product recommendations?
Yes, many reviews indicate that customers can expect helpful service when asking for product recommendations, particularly from staff like Kendra who are noted for their friendliness and eagerness to assist.
Are there any special promotions for adult arcade games or toys?
Unclear based on provided data, as there are no mentions of special promotions for adult arcade games or toys in the reviews.
How does the store ensure a welcoming vibe for first-time visitors?
Dreamers aims to create a welcoming vibe for first-time visitors by having friendly and accommodating staff who make customers feel comfortable, as highlighted in several reviews.
Is there a warranty on adult toys, and how is it honored?
Yes, there is a warranty on adult toys, as indicated in one review where the warranty was initially not honored but later addressed by the management, showcasing their commitment to customer satisfaction.
What others say about Dreamers
Customer reviews of Dreamers highlight a mix of experiences, with many praising the friendly and helpful staff, particularly Kendra, who made visitors feel comfortable and provided great product recommendations. However, some customers reported issues with customer service, including unhelpful responses over the phone. Despite these mixed reviews, the store's welcoming atmosphere and extensive product range seem to resonate well with many shoppers. Overall, Dreamers is recognized as a go-to adult store in Austin, valued for its customer service and product variety, though experiences may vary.
Recent Reviews
- My girl and I were very new to introducing toys into our life but Kendra I hope I got her name right was absolutely amaz8ng. She consulted with us and made us feel so welcomed and comfortable. Gave us advice and also recommendations. She even ran out to the car to give us our receipt! She was super sweet and so helpful. I can't wait to vist again and I hope nothing but beat for herself. I absolutely love dreamers. It's always a great experience no matter what location.
- Bad customer service. The lady that just answered the phone lied to me purposely so I only purchase a product from her store.She said the words I don't know anything. when I asked her a legitimate question.She even said it in a rude tone.Simple where can I find a simple cleaning solution for a toy because I need a low cost option but instead lied and tried to take the buisness to her establishment.If her tone of voice was nicer I would of never got frustrated with her.Plus I found the same products at wallmart for 5 dollars less then what she charges.
- Kendra was super amazing! She was so helpful, friendly and eager to help me and a friend find gorgeous outfits for a concert event! Can’t wait to come back for more 💖
- Kendra was amazing – so friendly and inviting, and insanely helpful. Why husband and I will definitely stop by again. 🙂
- I bought a toy a few months ago and was told if anything happened and it stopped working correctly within 5 years, it would be replaced. It stopped working as powerfully as it used to, so I took it back tonight. They wouldn't do anything for me because it still functions even though it doesn't function in the way its supposed to. I normally spend at least $300 every time I come to one of these locations, but I'm not sure I'll be returning after they did not honor their warranty. After I contacted the person who responded, they replaced my toy for me and sent me extra goodies as well. Everything arrived in a timely manner and works as it should. I appreciate the excellent customer service provided by the owner and management team, if not the location itself. This is my favorite adult store company in Austin for a reason.