Jenna's Adult Toy Box in Nashville, TN
Jenna's Adult Toy Box, located at 1101 Gallatin Pike S in Madison, Nashville, TN, is a well-known destination for adult toys and novelties. With a rating of 4.1 from 73 reviews, customers often highlight the diverse product range available. However, experiences with customer service have been mixed. Some patrons have reported friendly and helpful staff, while others have encountered rudeness and unprofessional behavior. The store operates daily, with hours extending late into the night, making it a convenient stop for shoppers. Whether you're looking for toys, lingerie, or other adult items, Jenna's Adult Toy Box aims to cater to a variety of needs, although customer experiences may vary significantly.
What is the return policy for adult toys if they don't work?
Unclear based on provided data, but it seems that the store has a strict no-refund policy on adult toys, as indicated by a review where a customer was told that refunds are not available even for defective items.
How does the store ensure cleanliness in the adult arcade?
Unclear based on provided data, but ensuring cleanliness in an adult arcade typically involves regular cleaning and maintenance protocols. It might be best to inquire directly with the staff for their specific practices.
Are there any special promotions on lingerie or men's sex toys?
Unclear based on provided data, but special promotions on lingerie or men's sex toys are common in adult stores. It would be advisable to check directly with Jenna's Adult Toy Box for any current offers.
What customer service experiences can I expect during busy hours?
During busy hours, customer service experiences can vary significantly. While some reviews highlight excellent service, others indicate that certain staff members may be less accommodating, leading to a potentially frustrating shopping experience.
Is there a limit on how many items I can test before purchasing?
Unclear based on provided data, but many adult stores allow customers to test a limited number of items before purchasing. It would be prudent to ask a staff member at Jenna's Adult Toy Box about their specific policy.
How often does the staff change, and does it affect service quality?
Unclear based on provided data, but staff turnover can impact service quality. Regular customers may notice changes in service based on new staff members, which could affect the overall shopping experience.
What are the store's policies regarding dress code while shopping?
Unclear based on provided data, but there have been mentions of strict dress code enforcement in reviews. It would be wise to ask the store directly about their policies regarding attire while shopping.
Can I expect a welcoming vibe when shopping with a partner?
Unclear based on provided data, but reviews suggest that experiences can vary. While some customers have felt welcomed, others have reported negative interactions that might detract from a comfortable shopping experience with a partner.
What others say about Jenna's Adult Toy Box
Customer reviews for Jenna's Adult Toy Box reveal a divide in experiences. While some customers praise the helpfulness and friendliness of staff, particularly during morning hours, others express frustration over rude interactions and strict policies that were not previously enforced. Issues with product quality and customer service have led some patrons to seek alternatives. Overall, the store has a mix of positive and negative feedback, indicating that experiences can vary widely depending on the time of visit and staff present.
Recent Reviews
- I don’t know who yall have working In there tonight but he is super rude. Definitely doesn’t need to be working in a place of business with customers. Who actually says to customers well can’t you read the signs and literally saying if you don’t like it, you can leave and telling someone to go shop somewhere else. I know at my job, we would fired for such disrespect to a customer. I will never shop here again. And will advise everyone else to do the same.
- I had the worst experience with Klan Karenhood behind the counter on 3/16 around 6 PM. I walked in as have done for over eight years at this location, spoke to the lady, and proceeded to shop. She looks at the camera and then looks at me and says, “Can you tuck your cardigan in or take it off and leave it up here at the counter.” I ask her, why? She proceeds to tell me that it is “policy”. I NEVER had such a degrading experience in my life. I never knew there was such a policy. I have been shopping at this one location for over eight years with no problems until now. If this is how business is done now at this location then I’m glad I found out yesterday. I’ll happily take my money to Hustler or Lion’s Den. This is disgusting and deplorable.
- the lady that was there on morning shift on April 13th, at around 10:30am was very nice and helpful to me and my gf. customer service was 10/10. she explained to us a lot of different products and their differences.
- Riding the subway was cool smooth and peaceful
- Bought Male Toy, Got home and that toy doesn't charge. Call up talk to a young man immediately he says "NO REFUNDS ON ALL TOYS" I say I just got home and it doesn't charge "Well did you have them test it before you bought it?" I'm suppose to know that the store offers the ability to open box before purchase to make sure something that should work does work?! Ask for his name cause he's getting rude "You don't need to know its none of your business" then after asking him a few more times telling him I want to talk to store manage her says "old man your getting annoying". $121 WASTED because it didn't charge when I got home, threw it away in parking lot of Chedders someone will have fun with it but sure as hell not me. Horrible customer service very rude.