Dick & Jane's Naughty Spot in Sturgis, SD
Located in Sturgis, SD, Dick & Jane's Naughty Spot is your go-to destination for adult toys and lingerie. With a rating of 4 stars from 47 reviews, customers appreciate the helpfulness of staff members like Amy, Maria, and Elaina, who are knowledgeable about the products available. The store operates seven days a week, making it convenient for shoppers to visit. While some customers have noted a decent selection of adult toys, there have been mixed reviews regarding the DVD selection and customer service experiences. Overall, if you're looking to explore a variety of adult products in a welcoming environment, Dick & Jane's Naughty Spot might be worth a visit.
Is this place clean?
Unclear based on provided data, but customer reviews do not specifically mention cleanliness.
What is the selection like for adult toys and lingerie here?
The selection of adult toys is described as decent, although some customers felt the DVD selection was lacking compared to the Rapid City location.
How does the price compare to other adult stores in Sturgis?
Unclear based on provided data, but reviews suggest that some customers found the selection adequate while others preferred the Rapid City store.
Is the staff knowledgeable about men's sex toys and other products?
Yes, several reviews indicate that staff members like Amy, Maria, and Elaina are knowledgeable about the products, which customers appreciate.
What is the policy on returning faulty items if I live far away?
Unclear based on provided data, but customers have reported frustrations with returning faulty items, especially when living far away.
Are there any issues with the customer service at this location?
Yes, there are issues with customer service at this location, as some reviews mention rude staff and unsatisfactory handling of return requests.
How does the DVD selection compare to the Rapid City store?
The DVD selection at Dick & Jane's Naughty Spot is described as lacking compared to the Rapid City store, which has a better variety.
Can I browse the store freely before checking in at the register?
No, customers have reported that you must check in at the register before browsing, which some find frustrating.
What others say about Dick & Jane's Naughty Spot
Customer reviews highlight a mix of experiences at Dick & Jane's Naughty Spot. Many appreciate the helpful and knowledgeable staff, particularly praising employees like Amy and Maria. However, some customers express dissatisfaction with certain products, citing issues with faulty items and a lack of satisfactory customer service when attempting returns. The store's selection of adult toys is generally considered decent, though some recommend the Rapid City location for a better variety. Concerns have also been raised about browsing policies, with some customers feeling restricted before checking in at the register.
Recent Reviews
- I enjoyed my experience at Dick and Jane's. I found Amy, Maria, and Elaina to be very helpful and knowledgeable about products throughout the store.
- Decent store. Definitely recommend the drive to the rapid city location as it has better selection. This one does have a decent amount for toys however I found the dvd selection quite lacking
- Bought a massager and it worked at the store. Couldn't bring it back bc i didn't have a ride back, frustrating. It's been over 30 days BC I DON'T HAVE A CAR ANYMORE uhg wish i could give y'all zero stars Wasted $20 on y'all just for a faulty product 🙃
- Absolutely rude staff FYI you must wait at the register ro check in before even looking. Get a door peraon if you card ro enter. Will never be back.
- On September 18th I bought a desirable flirt and after one use it just quit and totally stopped working. Wouldn’t charge wouldn’t turn on, NOTHING. I live pretty far and also I hadn’t used it in a while so I just recently noticed the issue. I live very far from this place and can’t just up and come when I want due to my job. I came in today hoping they would be able to exchange my product because I still have the receipt and all pieces and the item is in great condition other than the fact it didn’t work. While I understand it has been a while since the initial purchase, there should still have been something they could’ve done. I walked in the store and whoever was sitting there at the register looked at me and my friend and put her head down and didn’t speak. Her text message conversation was clearly more important. I said hello to her in order to grab her attention away from her text message conversation, explained my situation, and I asked if she could do an exchange or at least store credit to buy something else and she said no. I drove all the way there with my broken ass dildo for them to tell me that it was nothing they could do for me and they didn’t even try to accommodate me not even a little. I will never even buy so much as a pencil from this place.