This Is It Video & Lingerie in Columbia, SC
This Is It Video & Lingerie, located at 2831 Broad River Rd, Columbia, SC, is a well-regarded adult store that prides itself on cleanliness and exceptional customer service. Open daily from 8:00 AM to 2:00 AM, the store offers a wide selection of videos and lingerie to cater to various tastes and preferences. Customers frequently praise the knowledgeable and friendly staff, including Ray, Angie, and Kayla, who go above and beyond to assist shoppers. With a rating of 4.6 based on 151 reviews, this store is recognized for its reasonable prices and well-stocked inventory, making it a go-to destination for both new and returning customers.
Is this place clean?
Yes, the store is noted for being clean and well-maintained, making it a pleasant shopping environment for customers.
What types of lingerie do you carry for different sizes?
Unclear based on provided data, but typically, adult stores carry a variety of lingerie styles and sizes to accommodate different body types.
Are your prices competitive for adult arcade items?
Yes, the prices at This Is It Video & Lingerie are described as reasonable, suggesting that they are competitive for adult arcade items.
How knowledgeable is the staff about men's sex toys?
Unclear based on provided data, but customer reviews indicate that the staff is knowledgeable about various products, which may include men's sex toys.
Is the store environment safe and clean for visitors?
Yes, the store environment is described as safe and clean, which is reassuring for visitors.
Can I expect personalized service if I'm new to shopping here?
Yes, customers can expect personalized service, especially if they are new to shopping here. Staff members are known for their attentiveness and willingness to help.
What is your return policy on video rentals?
Unclear based on provided data, but video rental policies can vary, so it's best to inquire directly at the store for specifics.
Do you have a selection of dancers available for events?
Unclear based on provided data, but typically, adult stores may offer a selection of dancers or entertainment options for events.
What others say about This Is It Video & Lingerie
Customers consistently highlight the exceptional service they receive at This Is It Video & Lingerie. Many reviews commend the staff's professionalism, attentiveness, and product knowledge, creating a welcoming environment for all visitors. The store is noted for its cleanliness and safety, making it a comfortable place for shoppers. While most experiences are positive, one review mentions a negative encounter, indicating that service quality may vary. Overall, the store's reasonable prices and well-stocked inventory contribute to a great shopping experience, with many customers expressing their intent to return.
Recent Reviews
- Great experience!! Ray was super professional and helpful!!
- Angie was amazing and offered help from the second I entered the door. Awesome experience at a clean and safe video store. Had to return a little later and Kayla continued the amazing treatment. Customer service professionals such as these are RARE to find.
- The store is well stocked and the prices are more than reasonable. I was helped by Kayla who had infinite patience with my indecisiveness and was knowledgeable about the products. Her attentiveness made me feel less like a new customer and more like a familiar regular. 10 out of 10. Would recommend.
- Cashier was helpful in assisting me. Checked to see if the items work and help find what I wanted. Tanya’s Johnson
- This store provided the worst customer service and were rude.