Adult Outlet in Scranton, PA
Located at 2109 Scranton Carbondale Hwy in Scranton, PA, Adult Outlet is your go-to destination for a vast selection of adult products. With a rating of 3.2 based on 34 reviews, customers appreciate the store's extensive inventory, which ranges from casual items to more specialized fetish products. The store is open daily from 11:00 AM to 8:00 PM, with extended hours until 10:00 PM on Fridays and Saturdays. While some customers have reported issues with service, others have praised the helpful staff who are knowledgeable about the products and ready to assist. Whether you're looking for toys, lingerie, or more, Adult Outlet aims to cater to various tastes and preferences.
Is this place clean?
Unclear based on provided data, but generally, adult stores like Adult Outlet are expected to maintain cleanliness, especially in areas where products are displayed.
What are the current hours for the adult arcade on weekends?
The current hours for the adult arcade on weekends are from 11:00 AM to 10:00 PM on both Friday and Saturday.
Is there a selection of men's sex toys available in-store?
Unclear based on provided data, but typically, adult stores carry a variety of men's sex toys. It would be best to inquire directly at the store for specific availability.
How does the store handle mask requirements for customers?
The store has been reported to enforce mask requirements, even after mandates were lifted, which has led to some customer dissatisfaction.
What is the price range for lingerie at this location?
Unclear based on provided data, but lingerie prices can vary widely in adult stores, typically ranging from affordable to premium based on brand and style.
Can I expect assistance while browsing for dancers and costumes?
Yes, customers can expect assistance while browsing for dancers and costumes, as reviews indicate that staff are available to help find specific items.
What measures are in place to ensure customer service is improved?
To improve customer service, the store may need to address issues related to staff training and communication, as some reviews indicate a lack of proper assistance.
Is there a variety of products for different preferences and fetishes?
Yes, there is a variety of products available for different preferences and fetishes, as noted by customers who appreciated the extensive selection.
What others say about Adult Outlet
Customer experiences at Adult Outlet are mixed, with some praising the store's extensive selection and helpful staff, while others express frustration over customer service and mask policies. Several reviews highlight issues with being turned away for not wearing masks, despite lifted mandates, and complaints about early closing times. However, there are also positive remarks about the store's vast inventory and the willingness of staff to assist customers in finding what they need. Overall, the store's product range is noted, but customer service improvements are needed based on feedback.
Recent Reviews
- Y'all changed your hours on Friday & Saturdays to 10pm closing time. It's to accommodate the latter hours. Why are the doors locked an the girl working in there turned the open light off after I tried to open the door at 9:53?. I literally made sure I would make it here before 10pm and DID!!!! All for these people to close the door 8 minutes early?. I understand fully wanting to get home after a days of work. But if your hours are closing at 10pm. Those doors should NOTTT be locked before 10pm!!! Not 9:52. I'll bring my business else where from now on. IDC if I gotta drive to Wilkes Barre just to buy lube. Ignorant and poor customer service
- Usually I never have a problem going in there but today was the worst. I got refused service because I used the wrong terminology and instead of somebody just explaining it to me she literally just refused my service. And when I asked to speak to a higher up she refused to give me any information. Worst customer service ever today.
- Never going back. Walked in and was never even greeted with a hi, how are you? Nothing. Just “we require a mask to be in the store” regardless if the mandate was lifted months ago, if your going to require something you need to supply it. Over all needs better customer service and offer the thing your requiring.
- This place turns customers away at the door for not wearing masks. Not smart considering they’ve lifted the mask mandate a long time ago. I really wonder how they even make money really bad attitude and not even worth my time to go back and get a mask in the car. Good luck with your experience cause mine was ruined the second I walked In. To bad cause I was hoping to find something fun for my fiancé and I, I’ll just buy online instead of supporting this local business.
- Huge store, huge selection of everything. People at the door just waiting to help you find what you're looking for and they're so helpful, there's things I've never even heard of that they showed me. Range of everything from casual to extreme fetish. They take anything out of the box to show, and they have batteries to make sure toys work. Prices from average to high depending on what you're looking for. Some reviews say customer service is bad but that is absolutely not the case. They're very friendly and also know when to give you space to look for yourself. Felt very comfortable, the lady that helped me knew A LOT