What others say about The Blue

Customer reviews of The Blue reveal a mixed experience. Many appreciate the extensive selection of adult novelties, noting that the store offers a range of reasonably priced products. However, some customers feel that the staff can be overly watchful and make the shopping experience uncomfortable. While the store's cleanliness is not explicitly mentioned, the atmosphere has been described as quiet, albeit with an underlying tension. Customers have also raised concerns about pricing and the return policy, suggesting that potential buyers should be cautious. Overall, The Blue seems to provide a unique selection, but customer service may need improvement.

Recent Reviews

• While visiting Brussels, I had the pleasure of enjoying dinner at this wonderful restaurant. I was truly impressed by the excellent service, the delicious appetizers, and the outstanding main dishes. What made the experience even more special was the owner, who personally visited each table to ensure every guest was satisfied with their meal. He didn’t just stop by briefly, he took the time to share the story of how and when he created the restaurant, which added a personal and memorable touch to the evening. If you ever have the chance to visit Brussels, I highly recommend stopping by this restaurant, you won’t regret it.
• The staff are nice and everything, and they have decent selection for a small shop. However, their prices are a little bit crazy. Fool me once, and sell me a 32 ounce bottle of gun oil for $169, give me a deal at 1:50 cash, and I think I’m happy. Stupid me, I should’ve checked the price online before because you can get a 64 ounce bottle for $80-$90. I tried to go back within minutes for a refund, but the answer was no. I was told to call the manager the next day. I will call the manager tomorrow, and if the manager does right by me, then I will revise my review. Otherwise, let this be warning to others that the store charges a very significant markup that is unreasonably high, even for Manhattan.
• Looks small from the outside but has a MASSIVE SELECTION of really good, reasonably priced, name brand adult novelties and entertainment options. The staff have the tendency to stare scrutinisingly and make you feel rushed to pick something, buy, and leave when you're making notes in your head and deciding which novelty or video or piece of apparel you're going to buy. They're not crowded in most cases and aren't constantly busy, yet there's a subtle unfriendly tension in the air that even if you just entered the store, all the staff are already thinking "You're taking way too long. Hurry up!". There's no reason to rush, it's a big store and on most of the times I've been there, there have been no more than 6, single, masked, quiet people, spread out from front to back. The place is silent other than the ambient sounds of A/C and a radio playing pop songs from the late 2000's to around 2015 or 2016, though I've recognised disco and mild EDM. And no matter how long you've been walking around, figuring out what you're gonna spend at least $30 to $100 on average, the staff who float around giving the previously mentioned "Pick-Pay-Get Out" aura are following you around like a creepy ex ducking around corners to maintain constant visual. It's not a good sign when your customers feel like they're under suspicion of shoplifting the moment you turn around to look at the other side of the isle and accidentally lock eyes for a split second with an intimidating meatball watching you like a hawk does it's dinner. I understand your concern.. I'm a young 20-something male who doesn't exactly dress like the typical guy* (*I'm very emo, and a femboy… I stand out), and have a poker-face like a immaculate cinderblock wall. But even if you're trying to make sure I'm not a clepto, at least show some discretion. (I don't touch anything unless it's coming up to the register with me. If I want to read up about it I look it up on duck duck go so I don't even have to be seen holding it. I make a concerted effort to be quiet, respectful, and make it well known that I'm not a shoplifter.) And even that considered, this one guy who works there is always breathing down my neck, and making disgusted faces at me like he disapproves of my appearance and is silently judging me for the things I'm buying… Why is it his business what I'm buying from the store he works for? If he's standing 2 feet behind me, eyes locked on me with a menacing grimace, I have really bad anxiety, I could leave and take my business elsewhere. But despite my complaints, I'm really fond of the store, the selection, the competitive pricing and the respectful, and quiet. Yet helpful fellow patrons there. I will continue to shop there into the future whether or not this is received or seen by management and they decide to tell their security to be less needlessly aggressive and hostile to their customers. Say something if someone is acting weirdly and avoiding cameras and products are being capered by untrustworthy people, rather than grunting at someone for taking their wallet out to count their money, or menacing people who can't decide and aren't touching your stuff… Please. But still 4 stars is still my rating.
• Yes they are open as of 11/15/2020 9 30pm close mon-sat 9 pm close sun
• Don't waste your time worst store in New York will rob your money with broken merchandise.