The Chocolate Walrus in Reno, NV
The Chocolate Walrus, located at 1350 S Virginia St, Reno, NV, is a vibrant local store known for its diverse selection of lingerie, festival wear, and unique costumes. With a rating of 4.4 stars from 128 reviews, customers rave about the welcoming atmosphere and helpful staff. Whether you're looking for something fabulous for a festival, a bachelorette party, or just a fun night out, The Chocolate Walrus has you covered. The team is dedicated to providing a memorable shopping experience, even during busy times like Burning Man. Visit their website at http://thechocolatewalrus.com/ for more information or call (775) 825-2267 to inquire about their offerings and services.
What types of lingerie do you offer for various sizes?
Unclear based on provided data, but The Chocolate Walrus likely offers a variety of lingerie in different styles and sizes, catering to diverse customer needs. Their positive reviews suggest an extensive selection, which may include options for various body types.
Are adult toys available at competitive prices?
The reviews do not explicitly mention adult toys, but they suggest that The Chocolate Walrus offers a wide range of products at competitive prices. It's advisable to visit their website or contact them directly for specific inquiries about adult toys.
How do you ensure cleanliness in your store?
The cleanliness of the store is not directly addressed in the reviews provided. However, the overall positive feedback about the shopping experience implies that they maintain a tidy and welcoming environment for customers.
Can I schedule a private shopping experience for a special event?
Yes, customers have mentioned the ability to schedule private shopping experiences, particularly for special events like bachelorette parties. The staff is known for going above and beyond to create memorable experiences for their guests.
What is the return policy on items like men's sex toys?
The return policy on specific items like men's sex toys is not detailed in the information provided. It's recommended to check with the store directly for their return policies on specific product categories.
How does the staff assist with outfit selection during busy times?
During busy times, The Chocolate Walrus staff is noted for their exceptional assistance, helping customers find what they need while maintaining a fun and stress-free shopping atmosphere. Reviews indicate that they are patient and attentive, even during peak events.
Do you have any special promotions or sales currently running?
The reviews do not specify any current promotions or sales. For the latest information on special offers, visiting their website or contacting the store directly would be the best approach.
What others say about The Chocolate Walrus
Customers consistently praise The Chocolate Walrus for its exceptional customer service and welcoming environment. Many reviews highlight the staff's dedication to helping shoppers find the perfect outfit, whether for festivals or special events. The store's unique selection of lingerie and costumes, along with competitive pricing, has garnered positive feedback. However, there are some concerns regarding product consistency and customer service experiences. Overall, the store is recommended for its fun atmosphere and supportive team.
Recent Reviews
- I stopped by The Chocolate Walrus during one of the busiest weeks of the year—Burning Man was in town—and I was on the hunt for an outfit for a pole competition. Despite the crowd, the staff went above and beyond to help me. They pulled what felt like every single item in the store for me to try on, offered thoughtful tips, and made the entire experience so fun and stress-free. What stood out most was how genuinely welcoming they were—not just to me, but to all the burners shopping that day. It can be a hectic time for Reno, but the staff never lost their warmth, patience, or sense of humor. I left feeling excited and confident, and honestly, I can’t say enough good things about this team. If you’re in Reno and need festival wear, competition outfits, or just something fabulous, The Chocolate Walrus is the place to go!
- They so kindly set up an after hours shopping experience for a bachelorette party and it was incredible. We had a blast! Cassy and Ricky were great. They decorated the store so cute and made our night wonderful. Plus their stuff is beautiful! Definitely support this store.
- Amazing selection of EVERYTHING & all sizes of lingerie!! Ive never seen such great prices at any local store or even online! The coolest team-theyre fun & helpful & enjoy their shop. Highly recommend that anybody looking for fun stuff must go here! (Im the one that suggested that they put the broken mannequin hand at the window & they did! Love these people!)🤣🤣
- Glad it’s moving and maybe the new location will be better and sell products that aren’t falsely advertised, poor customer service and overpriced products that don’t match the picture or size. Don’t shop here owners not helpful at all
- My man and I came in here to do some shopping and we were so happy to have met Ricky!! Such a sweet soul showed us around the store, told us about the sales, answered all our questions. Overall it was a great experience shopping here we left with a couple of things and we will be back because of the great customer service!