Abyss Creations LLC in Las Vegas, NV
Located in Las Vegas, NV, Abyss Creations LLC specializes in adult toys, particularly high-quality dolls. However, the business has faced significant customer service challenges, with numerous reviews highlighting long wait times for orders and difficulties in communication. Customers have reported waiting several months, sometimes up to a year, for their products. While some have praised the craftsmanship of the items received, many expressed frustration over the lack of responsiveness from the company, leading to negative experiences. If you're considering a purchase, be prepared for potential delays and ensure to follow up on your order status regularly.
Is this place clean?
Unclear based on provided data, but there are no specific mentions of cleanliness in customer reviews. If cleanliness is a concern for you, it might be best to visit the location if possible or inquire directly with the business.
What is the average wait time for orders at this adult arcade?
Based on customer feedback, the average wait time for orders at Abyss Creations can range anywhere from 6 months to over a year. Many customers reported significant delays beyond the initial estimates provided at the time of ordering, which has been a major point of frustration.
Are the men's sex toys well-crafted and durable based on customer feedback?
The quality of men's sex toys at Abyss Creations seems to be mixed according to customer feedback. While some customers noted that the products are well-crafted and true to description, others reported issues with durability, such as paint chipping and mechanical failures after limited use.
How does the refund process work if I experience delays with my order?
The refund process appears to be quite challenging based on customer experiences. Many have reported difficulties in contacting the company for refunds, and those who have managed to speak with a representative have faced long waits for their refunds, with some waiting several months without resolution.
What should I expect in terms of customer service responsiveness?
Expect limited responsiveness from customer service at Abyss Creations. Many reviews indicate that customers have struggled to get timely replies to their inquiries, with some stating that their emails and calls went unanswered for extended periods.
Is there a guarantee on the quality of lingerie purchased here?
Unclear based on provided data, but there are no reviews specifically mentioning guarantees on the quality of lingerie. It's advisable to check the business's policies directly or inquire with customer service for more information.
How do I dispute a charge if I never receive my product?
To dispute a charge if you never receive your product, you should contact your bank or credit card company to initiate a dispute. Many customers have mentioned considering this step due to the lack of communication and fulfillment from Abyss Creations.
What are the estimated production times for adult theater items?
The estimated production times for adult theater items, as indicated on the website, can vary, but based on customer feedback, they often exceed the initial estimates of 6-8 weeks, with some customers reporting waits of several months or longer.
What others say about Abyss Creations LLC
Customer reviews for Abyss Creations LLC reveal a pattern of dissatisfaction primarily revolving around long wait times and poor customer service. Many customers reported waiting months, or even over a year, for their orders, with several expressing frustration over unresponsive communication. While some customers appreciated the quality of the products once received, the overall sentiment leans towards disappointment due to the lengthy delays and challenges in obtaining refunds. This has led to a significant number of negative reviews, highlighting the need for improvements in service and order fulfillment.
Recent Reviews
- I can’t give this place any stars at this point. I have been waiting for my order since August 2023. It started as 6-8 weeks of processing as stated on the website. Once I started inquiring, then Haley responded with 6-7 months to get the product! I have been initiating communication & at this point it’s going on 9 months with no real update. I was told is late February it would be done, I have yet to receive this. I am going to dispute the charges with my bank soon if I don’t get my order by the end of the month. This is unfortunate because I was looking forward to this. Stop accepting orders & taking people’s money if you can’t deliver! Please save your reputation, my order number is #1201120. Update: I received my toy in August 2024, one full year from the order date. I really thought it was money lost but the product itself did not disappoint. It’s is well-crafted & true description. Definitely satisfied with the purchase but not the service. I hope they continue to improve!
- I have never wrote a bad review before in my life. But this place deserves it. Ordered RC2 in Jan 2023, didn’t receive for 5 months, customer service is absolutely TERRIBLE. The product looks great when you first receive it, but doesn’t last for long! A few months in paint chipped away like crazy, sliding skin froze up. I’ve contacted them on severalll occasions over the course of a year, their communication is terrible, if you’ve ever done business with them you already know that. 10/10 would not recommend
- I have been trying to receive a refund for an order placed in April 2023 and have gotten nowhere. The estimated production time came and went. I even gave them a full year. After many attempts through phone calls and emails I finally talked to a real person in April 2024. He canceled my order and said I should receive a refund in 30 to 45 days. Well here it is, July 2024 and I still have not received my refund. Nor are they answering the phone or responding to any emails.
- This is the most unprofessional enterprise I ever spend my money in. It’s been 11 months since a placed my order. I sent so many emails asking for my order or my money and nobody answer any emails or phone calls or voicemails this place is horrible. I’m still waiting for my $500 or my product. But I gave up. Went to the police to report them also I’m disputing the transaction. I feel this guys have no place to make the job or even the money to refund all the customers they has scammed. DONT WASTE YOUR MONEY OR TIME with them it’s not worth it.
- Brought one for Mrs pretty much no response when emailing them but when they do reply they kept giving reasons why it was taken so long. 7month to post, about 3 months and maybe used 10 times the “skin” doesn’t move anymore after following the care instructions to the letter. After spending $890aud it’s not money well spent, have brought cheaper one that have last a lot longer and haven’t cared for them as much as RC2 version.