Lovers Playground – Mandan’s Adult Store

Lovers Playground in Mandan, ND

Rating: 3 (27 reviews)
Lovers Playground storefront in Mandan, ND

Lovers Playground, located at 2113 Memorial Hwy, Mandan, ND, is your go-to destination for adult products and gifts. With a diverse selection of items including lingerie, toys, and more, this store aims to cater to various preferences. Customers have noted the friendly and knowledgeable staff, although experiences can vary. The store is open seven days a week, providing ample opportunity for shopping. While some patrons have expressed concerns about customer service and ID checks, many appreciate the reasonable prices and product variety. Whether you're a local or just passing through, Lovers Playground is worth a visit for those seeking adult-themed items in a welcoming environment.

Is this place clean?

Unclear based on provided data, but customer reviews do not specifically mention cleanliness. However, a well-maintained store is often expected in retail environments.

What is the selection like for men's sex toys and lingerie?

Unclear based on provided data, but customers have expressed a desire for more trans-inclusive products, such as packers and binders. This suggests that while there may be some options, the selection could be expanded.

How do you handle customer privacy during ID checks?

Customer privacy during ID checks seems to be a contentious issue. Some reviews indicate that customers feel uncomfortable with ID scanning practices, suggesting a need for clearer communication about privacy policies.

Are there any special deals on adult arcade games or products?

Unclear based on provided data, as there are no specific mentions of special deals on arcade games or products in the reviews.

What are the store hours, and do you open on time?

Lovers Playground operates seven days a week, with hours that vary by day. However, some customers have expressed disappointment about the store not opening on time, which indicates potential inconsistencies in punctuality.

How would you describe the customer service experience here?

The customer service experience at Lovers Playground appears to be mixed. While some customers report friendly interactions, others have had negative experiences with staff, feeling that their inquiries were met with annoyance.

Is there a variety of options for trans-inclusive products?

Customers have indicated a desire for more trans-inclusive products, which suggests that while there may be some offerings, they might not fully meet the needs of all customers looking for such items.

What payment methods do you accept for purchases?

Unclear based on provided data, but typical payment methods in retail environments include cash and credit/debit cards. Specific acceptance of payment types was not mentioned in the reviews.

What others say about Lovers Playground

Customer reviews of Lovers Playground reveal a mix of experiences. Many appreciate the friendly staff and knowledgeable service, particularly when it comes to product selection. However, some customers have reported feeling uncomfortable due to perceived rudeness from staff during interactions. The store's ID check policy has also drawn criticism, with some feeling it invades their privacy. Despite these concerns, many still find the variety of products appealing and note that they will return for the competitive prices. Overall, the store has potential but may need to address certain customer service issues to improve the shopping experience.

Recent Reviews

  • We personally had a pleasant shopping experience here. The person at the register was friendly and informative when asked questions, but also knew when to leave us alone to shop in peace. I wish they had more stuff for trans people, such as more packers and binders, but the rest of the selection was good.
  • Went in to look around and the lady with red short hair was not very friendly and made me feel kind’ve uncomfortable with asking her any questions. I’ve been in a lot of these types of stores and have never felt uncomfortable. When I did try to ask her anything she just seemed like she was annoyed I bothered her. Sucks because it was the first time I’ve ever been here.
  • Went in with my husband on Tuesday November 7th 2023 around 3 pm. We walked in and a girl with blue/green shoulder length hair came out hot from the back room she appeared angry. She didn't even greet us. She demanded us to scan our IDs at the counter. When I explained I didn't have mine she told my husband to scan his. This led us to believe we were okay. He scanned his ID and then she stared at me and told me " You need to go sit out in the car." My husband was not happy with her rude attitude and told her " I'm not looking around without her." Then we left, we won't bother ever going back. Worst customer service we ever had.
  • You can see from looking at me I'm well over 21! No! You cannot scan my ID for entry! What ever happened to annanemity? Your explanation is insufficient. It does not give cause to invade my privacy, hence the review. Poor business practices should always be questioned! I'll just go to hot topic or any of the other places that sell such things.
  • Whenever we pass thru this area, we stop in. The last time we came, the computers were down and we couldn't make a purchase without cash. We only had cards, so we didn't get anything. This time we are waiting for them to open, which should've been 20 minutes ago. Needless to say we are very disappointed. We have 6 more hours of not as fun driving before we reach our destination. Very disappointed. Will we be back? Probably. Bc they have the best prices between here and Wyoming. The staff is friendly and knowledgeable. Also a decent selection of product. Just disappointed.

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