Spencer's in Missoula, MT
Located in the Southgate Mall, Spencer's in Missoula offers a wide range of unique gifts, adult toys, and accessories for all occasions. With a rating of 4.3 stars from 98 reviews, customers appreciate the variety and quality of products available. The store features a fun and vibrant atmosphere, making it a popular destination for both locals and visitors. While many customers enjoy the selection, some have reported issues with customer service and checkout experiences. The store operates seven days a week, with hours from 10 AM to 8 PM on weekdays and 11 AM to 6 PM on Sundays. Whether you're looking for novelty items, jewelry, or adult products, Spencer's has something for everyone.
What types of men's sex toys are available in Missoula?
Unclear based on provided data, but Spencer's typically carries a selection of men's sex toys, including vibrators and other adult products. It's advisable to check the store's website or visit for specific items.
How does the Buy two/three, get one free jewelry deal work?
The Buy two/three, get one free jewelry deal allows customers to purchase multiple jewelry items and receive one for free. It's a popular promotion, but be sure to clarify any details with the cashier during checkout.
Is the store's cleanliness up to standard for an adult arcade?
While the store generally maintains a fun atmosphere, some reviews suggest that cleanliness could be improved. It's important for adult stores to uphold high standards of hygiene, especially given the nature of the products.
What is the return policy for items purchased online?
The return policy for items purchased online typically allows for returns within a certain timeframe, but it's best to check the store's official website or contact customer service for specific details regarding your purchase.
How do I resolve issues with product sizing, like plugs or tunnels?
If you encounter sizing issues with plugs or tunnels, it's recommended to bring the items back to the store for assistance. Customer service may help resolve sizing discrepancies, although some reviews indicate mixed experiences.
Can I pick up my online order with a temporary ID in Missoula?
Based on customer feedback, picking up online orders with a temporary ID may lead to complications. It’s advisable to have an official ID ready or contact the store beforehand to clarify their policy.
What is the general vibe of the store compared to other locations?
Customers describe the vibe of Spencer's in Missoula as fun and lively, often noting it as an improvement over other locations. However, experiences can vary, particularly regarding customer service.
Are there any special promotions or discounts for lingerie?
Unclear based on provided data, but Spencer's often runs various promotions, including discounts on lingerie. Checking the store's website or inquiring in-store can provide the latest offers.
What others say about Spencer's
Customer reviews of Spencer's in Missoula highlight a mix of positive experiences and concerns. Many patrons enjoy the variety of products, particularly the jewelry deals, but have encountered issues with customer service, such as unrequested add-ons during checkout and rudeness when picking up online orders. Some customers also expressed dissatisfaction with product sizing and the overall cleanliness of the store. Despite these challenges, the fun atmosphere and unique offerings keep customers coming back. Overall, while the store has its strengths, improvements in customer service and product accuracy could enhance the shopping experience.
Recent Reviews
- Came with some friends here while we were visiting from out of town. While the store itself was really nice and definitely better than my local Spencer's location, checkout wasn't. Me and my friends all paid on the same transaction to that we could do the "Buy two/three, get one free" deal for the jewelry. I got a choker, one friend got some earrings, and my other friend got a choker as well. I paid my first friend for the choker so that they could just pay in full with cash for the transaction and my second friend's jewelry was what we planned on being the free one. As the cashier was checking us out, she told my paying friend that they should get some disinfectant for the earrings to clean them before they wore them. She didn't even ask if we wanted it or anything. Little did we know, the cashier had scanned the disinfectant and put it in our bag. When we got our total, it was $5 more than we expected so I just paid for the $5 with my card since we had already given her cash. As we were walking back to meet up with the rest of our group, I was going through the bag to see why our total was more than expected, just to find the disinfectant we never asked for in there. Train your employees to at least ASK if they're gonna sell customers on more items than they planned rather than just assume a customer is fine paying for the items no questions asked.
- Ordered a pot leaf vibratior hope it's worth it if so I'll add another star it looks really nice umm this seems awkward
- Selling false sized tunnels and plugs I've been at a inch for over 10 years and went to Missoula mt Spencer's and got some one inch plugs that are a true 7/8th don't trust them or there stupid low IQ employees
- Justn3ed a more generous team. There is a complete lack of leadership and it shows with customer service
- I placed an online order and went to pick it up. I recently moved and had the official DMV paper that they gave me with my ID on it until my hard copy of my ID arrives. The lady working the counter was super rude about it, and told me “for future reference, you need an actual ID to pick things up.” It was my actual ID, I got it last week and it’s what I have until I get the hard copy in the mail. It’s not expired and it’s obviously me on it. I would not recommend picking up orders from there anymore if you just moved and are waiting on a new ID.