Spencer's in Kansas City, MO
Located at Zona Rosa Town Center in Kansas City, Spencer's offers a wide array of unique and quirky items, from humorous gifts to adult novelties. With a rating of 4.3 stars from over 200 reviews, customers appreciate the variety and fun atmosphere. The store is open seven days a week, with hours ranging from 10 AM to 8 PM on weekends to 11 AM to 7 PM on weekdays. While many shoppers rave about the selection and some staff members, experiences can vary significantly, with some customers reporting issues with service. Whether you're looking for a funny mug, unique apparel, or adult items, Spencer's aims to provide a memorable shopping experience.
Is this place clean?
Unclear based on provided data, but cleanliness is typically a standard expectation for retail stores. Customer reviews do not specifically mention the store's cleanliness, so it's advisable to visit and assess it yourself.
What types of adult arcade games are available at this location?
Unclear based on provided data, but Spencer's is known for offering a variety of adult items, including novelty and arcade games. For specifics on adult arcade games, it would be best to inquire directly at the store.
How does the pricing compare for men's sex toys here versus other stores?
Unclear based on provided data, but pricing for men's sex toys can vary widely depending on the brand and type. Customers may find competitive pricing at Spencer's compared to other stores, but it's best to compare directly.
Are there any special promotions on lingerie or adult items this month?
Unclear based on provided data, but Spencer's often runs promotions on various items, including lingerie and adult products. Check their website or visit the store for current promotions.
What is the store's return policy for items like BDSM gear?
Unclear based on provided data, but return policies can vary by item type. For specific information on returning BDSM gear, it's recommended to consult the store's return policy directly.
How knowledgeable is the staff about the products, especially adult toys?
Customer reviews suggest that while some staff may lack product knowledge, others, like Avery, are noted for being helpful and knowledgeable about the products. It's advisable to ask for assistance if you're looking for specific items.
Can you find unique gifts like quirky mugs in addition to adult items?
Yes, Spencer's is well-known for its unique gifts, including quirky mugs that customers have enjoyed. Shoppers can find a mix of fun and humorous items alongside adult products.
Is there a specific employee known for exceptional customer service?
Yes, Avery is specifically mentioned in reviews for providing outstanding customer service. Shoppers have expressed appreciation for his willingness to assist and connect with customers.
What others say about Spencer's
Customer feedback about Spencer's in Kansas City reflects a mix of positive and negative experiences. Many shoppers love the unique selection of quirky items, including humorous gifts like coffee mugs. However, some reviews highlight concerns about customer service, with reports of rude behavior from certain staff members overshadowing the shopping experience. On the positive side, specific employees, such as Avery, have been praised for their exceptional service and willingness to assist customers. Overall, while the product variety is a strong point, the inconsistency in service quality may affect some visitors' experiences.
Recent Reviews
- This was one of the worst experiences I have ever had. Haven’t been into a Spencer’s in a long time so I was surprised to see they’re still around. Definitely will not be back. First off the employees had the worse attitudes. Only one wore a name tag. It was hard to read. I think it started with a C. It could have been Carrie? Like I said hard to read. She was shorter with bright colored hair. The other one was taller long black hair. No name tag. I see why. This is the first ever Google review I have done. I usually don’t let things bother me, but I have never been made to feel so ignorant , and not wanted in an environment then this. Do not go into this business. Word of mouth is very important to any company right now. I am sure nothing will come of this anyway. I will make sure, and let people know to stay clear. There are four other locations within a twenty minute drive. I looked it up. There were several things I was interested in purchasing. I will take my money to another location. Even though I really don’t think the company deserves any money if they hire people like this.
- Spencer's is a fantastic store with a wide range of unique and quirky items. I recently purchased an embarrassing coffee mug from Spencer's that had my coworkers laughing for weeks. Although it ultimately led to my termination, I couldn't be happier with the quality and design of the mug. The mug was made of durable ceramic material and had a hilarious image that always brought a smile to my face. The printing was sharp and vibrant, ensuring that the design didn't fade or peel over time. In addition, the mug was the perfect size for my morning coffee, and the handle was comfortable to hold. Despite the unfortunate consequences of my purchase, I would highly recommend Spencer's for anyone looking for a fun and memorable gift. The store has a great selection of products that are sure to add some humor and personality to your home or office. The customer service was also exceptional, and the staff was knowledgeable and helpful in assisting me with my purchase. Overall, I had a positive experience with Spencer's and would definitely shop there again, albeit with a little more caution when it comes to choosing my coffee mugs!
- Just went shopping here today and spent $200+ just for the employee ringing us up to not only talk to us like we are stupid but then proceed to loudly make fun of us and how we were holding our baby in his carrier as we were walking out. His rude and unnecessary behavior/comments not only ruined the entire shopping experience but ruined my entire day as well. So thanks for that 🤷♀️
- i always have a great shopping experience when i come here. specifically want to recognize Avery as he is always willing to help customers, takes time to connect with the customer, is very outspoken, runs the store very well from what i can see, and much more. i prefer his customer service over anyone’s. keep up the great work!
- It’s always a great time coming here when I need new gauges or any other item I need. Avery was super helpful with helping me find earrings for a gift. Not sure what position that guy is but he deserves a raise! Outstanding service.