Spencer's in Columbia, MO
Located at 2300 Bernadette Dr Space 500 in Columbia, MO, Spencer's is your go-to destination for unique gifts, accessories, and novelty items. With a solid 4.3-star rating from 264 reviews, customers appreciate the friendly and helpful staff, especially during busy hours. The store offers a wide range of products, including clothing, jewelry, and fun gifts for all occasions. While most interactions are positive, some customers have reported less-than-ideal experiences with specific employees. Spencer's is open Sunday through Thursday from 11:00 AM to 7:00 PM, and Friday and Saturday until 8:00 PM. You can check out their offerings and promotions on their website or visit the store for a fun shopping experience.
How friendly is the staff during busy hours at this adult arcade?
The staff at Spencer's is generally friendly during busy hours. Customers report that even when the store is crowded, employees take the time to ask if assistance is needed, creating a welcoming shopping environment.
What is the selection of lingerie like in Columbia, MO?
Unclear based on provided data, but Spencer's typically offers a variety of lingerie options that cater to diverse tastes and preferences, making it a popular choice for such items in Columbia, MO.
Are the employees helpful with finding men's sex toys?
Unclear based on provided data, but Spencer's is known for its wide range of products, including men's sex toys, and employees are generally helpful in assisting customers with their inquiries.
How does the store handle checkout during peak times?
Checkout during peak times can be a bit slow, as some customers have noted long wait times despite there being multiple employees present. However, the staff usually works to assist customers as efficiently as possible.
Is there a good variety of jewelry available for purchase?
The store offers a good variety of jewelry, although some customers have experienced issues with employee assistance in accessing items from locked cases. Overall, the selection appears to be appealing to many shoppers.
What measures are taken to ensure cleanliness in the store?
Unclear based on provided data, but maintaining cleanliness is typically important for retail stores like Spencer's, and they likely have measures in place to ensure a tidy shopping environment.
How often do they have sales or promotions on adult items?
Unclear based on provided data, but Spencer's often has sales and promotions on various items, including adult products, which can attract customers looking for good deals.
Do they have a policy for returns or exchanges on accessories?
Unclear based on provided data, but stores like Spencer's usually have return or exchange policies for accessories, which are typically communicated at the point of sale or on their website.
What others say about Spencer's
Customer reviews of Spencer's highlight a mix of positive and negative experiences. Many patrons praise the friendly and helpful staff, especially during busy times, noting their willingness to assist and engage with customers. However, some reviews mention isolated incidents of rudeness from employees, which negatively impacted the shopping experience. Overall, visitors appreciate the store's atmosphere and product selection, but there are concerns about customer service consistency. Despite some criticisms, many customers are eager to return for the fun and unique items available.
Recent Reviews
- Every single time we've come here, its usually been pretty busy, but at least 1 employee takes the time to ask if we need assistance. Always friendly and conversational at check out. Helpful and patient even when usually as a family of 5 it's a little chaotic and takes a whiles for us to get to the check out or at check out.
- Blonde female employee was so unnecessarily rude to me yesterday when I stopped in to buy new jewelry. Completely unprovoked and unprofessional. I will not be going back to this Spencer's. I went in hoping to utilize the jewelry sales advertised. I was standing at the locked case, spinning it to assess all of my options. Finally I picked a few out and turned to the 3 employees standing there working on unloading boxes. The employee said "Do you need something?" And I said "Yes I do! Just needing some prices over here." And she snapped back with "Well we don't know you need something if you don't say anything!" She walked over and refused to unlock the case, she said she will just tell me the prices if I point to them. So kudos to her for having every single jewelry price memorized! That's amazing! Anyways, she asked me if she needs to unlock the case or not and I told her no. Her terrible attitude ran my business straight out the door. Prior to our interaction, she was talking to her coworkers about needing to go on her break. I hope she came back from her break with a better attitude because she was so sour!
- Went here with my friends and the people working were so nice, they asked if we needed help many times when we were staring at stuff trying to count our money to see what we could get and overall had a nice time there and I got a free sticker from one of them 10/10 I'm going back there again
- I was on the hunt for a pair of vintage sunglasses that I had a blast with Samantha. There was also this new worker at Spencer, with green hair, who was a real thrill to work with. It was an awesome time! 😊😊😊 They were so helpful, so I’m giving them a shoutout!
- Just attempted buying earrings and at first they kept stalking me like I was trying to steal them. Upon waiting in the line of 2 people that took almost 15 minutes to check out (there were 4 employees walking around the store instead of operating the second register), they did not have the earrings we selected waiting at the register. Huge waste of time I had to just leave.