Spencer's in Bay City, MI
Located at 4101 Wilder Rd Sp 503, Bay City, MI, Spencer's is your go-to destination for fun and unique gifts. With a rating of 4.3 from 54 reviews, customers appreciate the friendly and informative staff. While the store offers a variety of products, including novelty items and clothing, some customers have noted issues with staff behavior, particularly regarding personal space. However, many reviews highlight excellent customer service, with associates willing to assist and provide suggestions. Spencer's is open Sunday to Saturday, with varying hours throughout the week, ensuring you can find time to visit. Whether you're looking for a quirky gift or just browsing, Spencer's offers a lively shopping experience.
What types of men's sex toys do you carry in Bay City?
Unclear based on provided data, but Spencer's typically carries a variety of men's sex toys including vibrators, cock rings, and novelty items. For specific products, it's best to visit the store or check their website for the latest offerings.
How is the cleanliness maintained in the store?
The cleanliness of Spencer's is generally maintained by the staff, who regularly organize and restock items. However, customer reviews did not specifically address cleanliness, so it's advisable to visit and assess the store yourself.
Can I get suggestions for lingerie that fits my style?
Unclear based on provided data, but Spencer's usually has knowledgeable staff who can provide suggestions for lingerie based on your style preferences. It's recommended to ask an associate for personalized help when you visit.
What are your customer service hours for phone inquiries?
For phone inquiries, Spencer's customer service hours are typically aligned with store hours. You can call during business hours, but some customers have reported difficulties reaching an associate by phone.
Is there a good selection of adult arcade games available?
Unclear based on provided data, but Spencer's often features a selection of adult arcade games. It's best to check in-store for the current availability of such games.
How do you handle customer concerns about staff behavior?
Spencer's takes customer concerns seriously and aims to address any issues related to staff behavior. If you experience discomfort due to staff interactions, it's advisable to speak with a manager to ensure your concerns are heard.
Are there any special promotions on adult theater tickets?
Unclear based on provided data, but Spencer's often runs promotions on various items, including adult theater tickets. Check their website or inquire in-store for any current offers.
Do you have a return policy for opened merchandise?
Spencer's generally has a return policy for opened merchandise, but specific details can vary. It's best to confirm the return policy directly with the store or check their website for the most accurate information.
What others say about Spencer's
Customers generally enjoy their visits to Spencer's in Bay City, praising the friendly and helpful staff. Many appreciate the wide variety of unique items available, making it a fun place to shop. However, there have been some concerns regarding staff behavior, particularly with a new assistant manager who makes some customers feel uncomfortable. Despite this, the majority express satisfaction with the service and the overall shopping experience. Some customers have also encountered issues when trying to reach the store by phone, indicating a need for improvement in communication.
Recent Reviews
- The manager, “Parker” was a really friendly and very informative stand up guy, he went above and beyond, thank you again for the hard work getting the kenny tag off the backpack 🤣
- I've always loved this store. Very friendly associates working. Didn't have what I was looking for but helped me with suggestions to find an outdated iPod case. Thank you for amazing customer service.
- I love going to spencers to buy and to look around. I go there becuase there's nothing to do in bay city. I used to go A LOT. The staff knows me well. The last few time I went was a few months ago now, there's a new "assistant manager" and she follows me and/or my friends and partner, as if we are going to steal something. If I wanted to steal why would I be buying merchendise in the first place? I always ended up leaving becuase she wouldn't mind her business and ever where we turned she was standing there. Other than that the other employees just go on there day talking to there coworkers and putting away items. As you should. That chick makes me uncomfortable 🙁
- Great store with plenty of cool stuff!!
- Everytime i go in the store its always a great experience. Now that im trying contact an associate by phone, im having problems. It says to speak to someone to stay on the line, then just continues to repeat the menu options over and over. Interestingly enough, none of the menu options are to speak to a store associate. Not too happy about that.