What others say about The Adult Toybox

Customer reviews of The Adult Toybox highlight a mix of experiences. Many patrons enjoy the diverse inventory and commend the friendly and helpful staff, particularly Emily, who made newcomers feel comfortable. However, some reviews express dissatisfaction with certain employees' attitudes, particularly towards LGBTQ customers, suggesting a lack of consistent customer service. While some customers appreciate the store's cleanliness and product range, others have noted issues with wait times and perceived favoritism among staff. Overall, the store has a reputation for a welcoming environment, though experiences may vary depending on the staff member assisting.

Recent Reviews

• I luv this joint. Never ceases to amaze me with the up to date items. There's always something new and very exciting each time I visit. And the well trained staff are top notch. You name it, they have it, and can tell you all about it. They truly are very friendly and make you feel right at home. Warm smiles and top notch service seems to be the order of day, and night. Just a very friendly, lovely and attractive staff that is more than happy to assist you. So don't be shy. Be an adult, and have some fun.
• Stopped in to get some gummies and a grinder and had a great experience! The woman working there was extremely helpful and even more so easy on the eyes! Lol. Actually she was way hot and I'll admit I needed that distraction for my mental energy even more than I needed THC….
• Really bad establishment, employees completely disrespect customers with lgbtq belief, go to the one in Clarksville. Told me I have to go wait in my car while my partner is in the store. Also very disrespectful to military since the girl with blue hair wants to make nasty comments. Also saying it’s Kentucky policy
• Emily was great! Definitely helped a newbie out with any questions I had! She was honest and let me know exactly what I needed. And especially made me feel comfortable! Idk how comfortable you need to be talking about something that everyone does but walking in the store I felt overwhelmed and she made it that much easier! Thank you Emily
• They have a good inventory for your smoking and sexual needs. They have water pipes, regular pipes and creative one, grinders, scales, papers, rollers, etc. but for a upscaled price for convenience. Usually the products here are about 2-3x as much as online but they have to make their profit I assume. The older lady that works there is nice and takes care of you but the others that work there are generally rude and will ignore you. For example, today I went in there and there was a man and woman, (seemed to be the acting manager). I came in and had 2 other people come in about a minute after me and the man knew them and only attended to them so I assume that was fine. But then the female seen me waiting for assistance and wanted to start cleaning the counter behind the display cases. After waiting 10 minutes for him to finish helping the people after me and her to ignore me and continue cleaning she finally said, "did you find what you were looking for?" I told her, "yes, I ready now." Then she continue to put things in different locations for another 10 minutes. Then I thought okay she can't help me fine I'll wait for the male. As soon as he checked out his friends, two other people came in and he immediately started to help him so I guess they pick who they want to help and dont go by who came in first, you know like how every where else works. That's when I had enough and said to both of them again that I'm ready and the female responded with a rude and sassy tone, "yea I know." But takes her 20 minutes to check me out. It still took her another 2 minutes after the second time to finally help me but I hope I never see her again and will most likely be avoiding this place.