Dusty's in Florence, KY
Located in Florence, KY, Dusty's offers a diverse selection of lingerie and adult products, catering to various preferences and sizes. With a reputation for friendly and knowledgeable staff, customers often highlight the welcoming atmosphere that makes shopping here enjoyable. The store is open seven days a week, providing ample opportunity for you to explore their offerings. Whether you're looking for something special for yourself or a gift, Dusty's aims to meet your needs with a range of products, including options for plus-size shoppers. Visit their website for more information and check out their online selection for even more choices.
Is this place clean?
Unclear based on provided data, but generally, cleanliness is an important aspect of retail stores. Dusty's likely maintains a clean environment to ensure a pleasant shopping experience.
What is the return policy for lingerie and other items?
Dusty's return policy for lingerie appears to be a point of contention. Based on customer feedback, there seems to be confusion between in-store and online policies, with some customers unable to return items that they believed were eligible for return. It's advisable to clarify the return policy directly with the store before making a purchase.
How does the selection of men's sex toys compare to other stores?
Unclear based on provided data. However, customers have noted a big selection at Dusty's, and while there are mentions of online offerings, specific comparisons to other stores' men's sex toys were not provided in the reviews.
Are there any special promotions for adult arcade games this month?
Unclear based on provided data. There were no specific mentions of promotions for adult arcade games in the reviews, so it's best to check Dusty's website or contact them directly for current promotions.
How accommodating is the staff for plus-size lingerie shopping?
Customers have reported positive experiences with staff, particularly for plus-size lingerie shopping. Mandi, a staff member, was praised for her patience and ability to make shoppers feel comfortable, suggesting that the staff is accommodating to diverse body types.
What kind of customer service can I expect during my visit?
Customer service experiences at Dusty's vary. While many have praised the staff for being friendly and knowledgeable, there are also complaints about rudeness and a lack of trust towards customers, which could affect the overall shopping experience.
Is there a difference between in-store and online pricing for adult toys?
Unclear based on provided data. However, some reviews suggest there may be differences in pricing between in-store and online purchases, especially for adult toys. It's recommended to verify prices directly with the store.
What measures are taken to ensure a comfortable shopping vibe?
Unclear based on provided data, but creating a comfortable shopping vibe is often a focus for retail stores. Dusty's staff may take measures to ensure customers feel welcome, as indicated by positive feedback about helpful and friendly service.
What others say about Dusty's
Customer feedback on Dusty's reflects a mix of positive and negative experiences. Many patrons appreciate the wide selection and reasonable prices, along with the helpfulness of staff members like Mandi, who made shoppers feel comfortable and confident. However, some customers have reported issues with the return policy, particularly regarding lingerie, which led to frustration. Additionally, there were concerns about customer service, with a few individuals feeling unwelcome or mistrusted during their visits. Overall, while many enjoy the shopping experience, some improvements in communication and customer service could enhance satisfaction.
Recent Reviews
- Great selection and reasonable prices. Had a bit of a billing issue. Left a negative review the owner reached out almost immediately we got on the phone got it resolved quickly and to my satisfaction. 10/10 would recommend.
- I will never shop at any Dusty’s ever again and I encourage everyone else to save your money. I read online that I was able to return lingerie as long as it still had tags and was returned within 30 days. I bought a slip dress from here and took it home and the bra cups were just off so I took it to the store and they wouldn’t accept the return. I definitely can understand why they don’t accept some returns, but what I bought was just a dress. Apparently their in store policy is different from their online purchase policy. It’s not explained that way on the website and the only way I know that is because of the multiple back and forth emails I’ve sent. They said I wasn’t able to return the dress but in the same email told me to bring it to return to them and they would offer in store credit? Makes absolutely no sense to me. I denied the store credit. I never want to shop at any of their stores again. I’m not returning the item if I’m getting nothing in return. There are plenty of better stores out there that have a pretty good idea of what their policies are.
- I have recently went to Dustys to look for some cute lingerie for a babymoon. I am a bigger woman also pregnant. The lady who helped me and made me feel absolutely comfortable in my skin was Mandi. She was very helpful and insightful when it came to picking out what to choose, she was so fun and sweet. Gave me lots of pointers and I really appreciate her help and generosity and patience as I am very picky when it comes to my body. She made me feel so confident I couldn't wait to go home and check out my goodies. MANDI IS A KEEPER!!!!!!
- Wow just went in to by a gift, as well as look at other items and employees wouldn't trust me to hold onto an item I picked up. They asked me several times just because i was alone and assumed i would steal it. They better be glad I purchased anything at all to begin with. Won't be back very rude individuals.
- Big selection, people are super nice and knowledgeable. Very convenient. Lots more offered online, especially glass toys.