20 Past 4 & More – Premier Smoke Shop in Indianapolis

20 Past 4 & More in Indianapolis, IN

Rating: 3.6 (148 reviews)
20 Past 4 & More storefront in Indianapolis, IN

Located at 3433 Madison Ave Central in Indianapolis, 20 Past 4 & More is a popular smoke shop known for its diverse selection of products, from candles to adult items. Customers appreciate the knowledgeable and friendly staff who are always ready to assist. The store has a mixed reputation for customer service, with some reviews praising the helpfulness of employees while others report less satisfactory experiences. Despite this, many customers return for the extensive inventory and convenient online ordering options. With hours that accommodate late-night shoppers, 20 Past 4 & More is a go-to destination for both locals and visitors seeking quality products and a welcoming shopping environment.

What is the selection like for men's sex toys?

Unclear based on provided data, but customers have expressed satisfaction with the overall product selection, suggesting a variety of items may be available.

How do you ensure cleanliness in the store?

Unclear based on provided data, but maintaining cleanliness is typically a priority for retail establishments, especially those selling personal items.

Can I find lingerie in various sizes here?

Unclear based on provided data, but many stores often carry lingerie in various sizes to cater to different customer needs.

Is there a rewards program or discounts for frequent shoppers?

Unclear based on provided data, but many shops in this industry offer rewards programs or discounts to encourage repeat business.

How is the customer service experience at this location?

The customer service experience at this location appears to be inconsistent; while some reviews highlight excellent service, others report unhelpful interactions.

What are the store hours for browsing and shopping?

The store hours are as follows: Sunday from 10:00 AM to 9:00 PM, Monday to Thursday from 10:00 AM to 10:00 PM, and Friday to Saturday from 10:00 AM to 11:00 PM.

Do you offer online ordering for adult arcade items?

Yes, online ordering is available for various products, providing a convenient option for customers who prefer to shop from home.

Are there any special promotions or freebies with purchases?

Customers have noted promotions such as a free lighter with every purchase, which adds value to their shopping experience.

What others say about 20 Past 4 & More

Customer reviews highlight a mix of experiences at 20 Past 4 & More. Many patrons commend the friendly and knowledgeable staff who provide excellent service and product recommendations, making their shopping experience enjoyable. However, some customers have reported instances of poor service, including lack of greeting and assistance upon entry. The store's product selection, including adult items, has received positive feedback, although a few customers suggest exploring other locations for better service. Overall, the convenience of online ordering and a wide range of products enhance the shopping experience, despite some inconsistencies in customer service.

Recent Reviews

  • Easy 5 star! If I could give 10 I would. John had great customer service, great recommendations AND stayed within budget! I will definitely be back. This store is the best smoke shop I’ve ever been to, hands down! (FREE LIGHTER W EVERY PURCHASE TOO WHAT!!!!!)
  • There was an employee in a mellow fellow shirt and she’s so rude and made the experience very depressing. I love coming here but I’ll just make the extra drive the north location where there’s better customer service. I’m very happy with the selection of products though.
  • Everytime I come in it’s a great experience! The staff is friendly, very knowledgeable, and always ready to help find whatever you’re looking for! From candles, to cones they really have it all. 10/10 I couldn’t recommend this place enough:)
  • Poor customer service. No one greeted me when I walked in. Employee walked by me and didn’t speak. I stood there for at least 3-5 minutes and didn’t receive any help or a spoken word. I will continue to go to the Keystone location. Much better services there.
  • Very convenient, placed my order online . It was ready right away. Pulled in clicked the im here button. They were right out. Second time of done this. Both times very fast

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