Located at 2501 Wabash Ave in Springfield, IL, Spencer's offers a diverse range of products, including clothing, jewelry, and adult items. With a solid rating of 4.4 based on 139 reviews, customers appreciate the store's well-organized layout and friendly atmosphere. Many shoppers have noted the helpfulness of the staff, particularly an employee named DJ, who goes out of his way to assist customers. However, some reviews mention experiences with staff that could be improved, particularly regarding customer interactions during health protocols. Overall, Spencer's is a go-to destination for unique gifts and apparel in a vibrant shopping environment.

What is the selection of men's sex toys like in Springfield?

Unclear based on provided data, but Spencer's typically carries a variety of men's sex toys, often featuring popular brands and styles. Customers may find a selection that caters to different tastes and preferences, but specific details about the range in Springfield are not provided.

How do prices for lingerie compare to other local stores?

Unclear based on provided data, but prices for lingerie at Spencer's are generally competitive with other local stores. Customers have mentioned that prices are what one would expect, suggesting they are reasonable but may vary depending on the specific items.

Is the atmosphere welcoming and friendly at this adult arcade?

Many customers describe the atmosphere at Spencer's as welcoming and friendly, with employees who are eager to assist. However, some reviews indicate that experiences can vary, particularly during health protocol enforcement, which may affect the overall ambiance.

Are employees knowledgeable about adult theater products?

Yes, customers have noted that employees, particularly one named DJ, are knowledgeable about the products available, including adult items. This expertise contributes to a positive shopping experience as staff can provide guidance and answer questions.

What measures are in place for cleanliness during visits?

The reviews do not provide specific details about cleanliness measures, but as a retail store, Spencer's is likely to follow standard health guidelines to ensure a safe shopping environment. This may include regular sanitization and mask requirements.

Do they often have unique items that aren't found elsewhere?

Customers often find unique items at Spencer's that may not be available in other local stores. The diverse product range, including novelty gifts and apparel, adds to the store's appeal as a unique shopping destination.

How does the store handle customer feedback and complaints?

The reviews suggest that customer feedback may not always be handled well, as some customers reported feeling scolded rather than welcomed. Improving staff training on customer interaction could enhance the experience.

Can I expect good customer service during busy hours?

While the store is generally busy, many customers report receiving good service even during peak hours. However, experiences can vary, and some shoppers have noted that staff may need to improve their communication during busy times.