Spencer's in Twin Falls, ID
Located in the Magic Valley Mall, Spencer's in Twin Falls, ID, offers a wide variety of unique gifts, novelty items, and adult-themed products. With a rating of 4.1 from over 210 reviews, customers appreciate the eclectic selection and vibrant atmosphere. Operating hours are Sunday from 11 AM to 6 PM and Monday to Saturday from 10 AM to 8 PM. While many find the store's offerings entertaining and useful for decorating spaces like dorms, some customers have expressed dissatisfaction with the return policy, especially regarding cash purchases. Spencer's is known for its fun and quirky merchandise, making it a go-to spot for gifts and personal items.
Is this place clean?
Unclear based on provided data, but customer reviews do not specifically mention cleanliness.
What is the return policy for cash purchases at this store?
Spencer's has a strict return policy for cash purchases. Customers report that if you pay with cash, you can only receive store credit, even if you have a receipt. This has led to frustration among some shoppers.
Are there age restrictions for buying items like lingerie or toys?
There seems to be confusion regarding age restrictions at Spencer's. One customer reported being denied a purchase due to being under 21, despite being told by higher management that there are no such restrictions. This suggests that policies may vary or be inconsistently enforced.
How do employees treat customers in terms of service and assistance?
Customer service experiences at Spencer's appear to be inconsistent. Some reviewers mention friendly and helpful staff, while others report feeling ignored or receiving unwelcoming treatment, particularly based on their appearance.
What unique items can I find in the adult arcade section?
Unclear based on provided data, but Spencer's is known for offering a variety of unique and fun items, including adult-themed products. The adult arcade section likely features various novelty and adult items.
Is it possible to get store credit instead of cash for returns?
Yes, it is possible to get store credit instead of cash for returns, but only for cash purchases. This policy has been a point of contention for several customers who were unhappy with the lack of cash refunds.
How does the atmosphere feel when shopping here?
The atmosphere at Spencer's is described as vibrant and fun, appealing for those looking to shop for unique gifts. However, customer experiences can vary, affecting how welcoming the environment feels.
Are there any special deals or discounts on men's sex toys?
Unclear based on provided data, but Spencer's often runs promotions and discounts on various products, including adult items. Checking their website or in-store for current deals is recommended.
What others say about Spencer's
Customer reviews of Spencer's highlight a mix of experiences. While some shoppers enjoy the unique items and find the staff friendly and helpful, others report negative interactions, particularly regarding the return policy and perceived discrimination. Issues with cash refunds and age restrictions have also been noted. Overall, the store's atmosphere is seen as fun and engaging, but customer service experiences vary significantly.
Recent Reviews
- Spencers DOES NOT give you cash back for refunds whatsoever! So even if you purchased something from them with cash you can't get cash back for it. I was there last week and no one even told me they don't give cash back and there were at least 5 people all up front working. They told me they have a refund period of 30 days with receipt but again didn't mention you can't just get your money back. This is absolutely ridiculous. I won't be going here again or supporting a business that will gladly take my money but not return it to me if something isn't right. I'm also allergic to the nose rings I purchased there 🤷🏼♀️🤦🏼♀️
- I never wrote reviews for any store like ever. But today not only today but whenever I go there the employees always gives us weird looks. Today was different, when we entered, one of the worker did saw us but didn’t welcome us. As we were looking for things not even once the employees asked us if we need help. After like 3-5 minutes another family came, she welcomed them but not us just because we Asian? It was not very nice experience. When we went to check out stuff all we said was can we do in separate tickets but the employee rolled her eye to us!!!!! Like for what? What did we do? All we asked was can we do it in separate tickets!!!! Is that hard to do? NO right exactly. I hope they overcome this issue and treat every costumer nice.
- RIDICULOUS return policy! I could NOT get a refund since I paid with CASH! Are you kidding me??? I even had my receipt! They said " if you paid with credit/debit card we could refund your card… Since you paid with CASH, you can only get a store credit." I'll NEVER step foot in there again! 🤬
- Wouldn’t let me purchase anything because I’m under 21(I’m 19), already called the higher ups and was told there is 0 age restriction and they will be talking the the young girl/boy(not sure what it was). Really upsetting because I was getting my husband a last minute birthday present and have been going to this store alone since I was 8 with no adults. WOULDN’T RECOMMEND
- It's Spencer's, if you don't know what they offer then you really should just see for yourself. Without going into detail, you can find some pretty neat things in here to decorate your room or a dorm. The staff has always been friendly and helpful; in my many visits I've always been promptly checked on and assisted when needed.