Spencer's in Idaho Falls, ID
Spencer's, located in the Grand Teton Mall in Idaho Falls, offers a wide variety of unique merchandise, including T-shirts, collectibles, and novelty items. Customers appreciate the extensive selection of products featuring popular bands and entertainment figures. The store aims to provide a fun shopping experience, although some reviews indicate that customer service can be hit or miss. With a rating of 4.3 out of 5 from 132 reviews, Spencer's remains a favorite for those seeking distinctive gifts and apparel. Store hours are convenient, opening at 11 AM on weekdays and staying open until 8 PM, with slightly reduced hours on Sundays. Be sure to check out their website for more details and special promotions.
Is this place clean?
Unclear based on provided data, but some reviews mention that the store can be in disarray, suggesting that cleanliness may vary.
What types of merchandise do you carry for adult entertainment?
Spencer's carries a variety of merchandise related to adult entertainment, including lingerie and novelty items, although specific details on these items are not provided.
Are the staff helpful when it comes to finding specific items?
While some reviews indicate that staff can be helpful in locating specific items, others express frustration with customer service, suggesting that experiences may vary.
How often do you restock your selection of lingerie and men's sex toys?
Unclear based on provided data, but restocking frequency is not mentioned in reviews, indicating that this information is not readily available.
What is your return policy if I receive the wrong item?
Unclear based on provided data, but it’s advisable to check with the store directly regarding their return policy, especially if you receive the wrong item.
Do you have a wide variety of T-shirts and other merch available?
Yes, Spencer's is noted for its wide variety of T-shirts and other merchandise, including items related to popular culture and music.
What are your store hours, and do they always open on time?
Store hours are typically from 11 AM to 8 PM on weekdays and 12 PM to 6 PM on Sundays. However, there have been reports of the store not opening on time, so it’s best to check before visiting.
How is the atmosphere in the store—friendly or more reserved?
The atmosphere in the store seems to be mixed; while many find it friendly, some reviews indicate a more reserved experience due to staff behavior.
What others say about Spencer's
Customers generally love the variety of merchandise available at Spencer's, especially the unique T-shirts and collectibles. Many reviews highlight the helpfulness of the staff, particularly in assisting with specific queries. However, some customers have expressed dissatisfaction with the store's cleanliness and the behavior of certain staff members, noting that they felt followed during their shopping experience. While some shoppers have encountered issues with store opening times, others appreciate the friendly atmosphere and assistance provided when looking for specific items. Overall, the store has a mix of positive and negative feedback regarding customer service and product organization.
Recent Reviews
- Really cool T-shirts with a wide variety. They also had a lot of merch, from lil wayne to bad omens and deftones. The staff were also super nice and helpful. Shoutout to the girl with cool neon green hair, you were super helpful.
- I came in shopping for my daughter’s b day and my sister A few gifts. I have nerve damage and kept dropping my stuff. Thank you to the ladies working tonight, they were very sweet and quick to assist.
- I normally love this store. It says they open at 10 AM on their website for this store location and on Google. However, the girl didn’t even show up to start opening the store until after 10 AM. We came back at 10:45 AM and it still wasn’t open. We took our business elsewhere.
- Honestly, the only issue my friends, family, and I have ever had is based solely on customer service. Instead of being helpful, instead of tidying up the store, instead of being kind, this store's staff follows customers around as if we're going to steal merchandise; they have poor attitudes. The store is usually in a disarray. If they used their time to clean maybe they wouldn't have to follow customers around. I can buy anything they have on Amazon without the rudeness of staff.
- Honestly I love this store and it's merch. But last time I went into the store I wanted a poster. I couldn't identify the poster and they were poorly labed so I asked for help. The wonderful worker kindly looked it up and helped me identify it. I live an hour away so returning the item isn't an option. Apon arriving home and unraveling the poster it was labeled wrong and a completely different poster. I'm kinda upset about the lack of able to keep track of certain products…