Lovers Playground in Des Moines, IA
Located in the heart of Des Moines, Lovers Playground offers a unique shopping experience for adults seeking a variety of products. The store prides itself on its friendly and knowledgeable staff, who are dedicated to ensuring that every visitor feels comfortable and informed. With a diverse selection of items, including toys, lingerie, and accessories, there is something for everyone. The store's inviting atmosphere is enhanced by clear pricing tags that help customers stay within budget. Whether you're a first-time buyer or a seasoned shopper, Lovers Playground aims to provide a supportive and enjoyable experience for all.
Is this place clean?
Unclear based on provided data, but a clean environment is typically a priority for adult stores like Lovers Playground, especially given their focus on customer comfort.
What kind of selection do you offer for men's sex toys?
While specific details about the selection of men's sex toys were not provided in the reviews, customers have expressed a desire for a broader range of men's apparel. This suggests that while there may be options available, there could be room for expansion in this category.
How's the customer service at this adult arcade in Des Moines?
Customer service at Lovers Playground is often described as exceptional, with many reviews highlighting the staff's friendliness and willingness to help. Customers appreciate the knowledgeable team members who create a welcoming atmosphere, making the experience enjoyable.
Are there any lingerie options for different budgets?
The reviews do not explicitly mention lingerie options or pricing tiers. However, the store is noted for having clear pricing tags, which likely extends to their lingerie selection, making it easier for customers to find items within their budget.
What policies do you have for first-time buyers?
Unclear based on provided data, but first-time buyers are generally welcomed with patience and understanding. Staff members like Stephanie are noted for their willingness to assist newcomers, which suggests a supportive policy for first-time visitors.
Can I get assistance if I'm nervous about shopping here?
Yes, customers can expect assistance if they feel nervous about shopping at Lovers Playground. Reviewers have praised staff members for being approachable and helpful, making it easier for those new to the experience to ask questions and seek guidance.
How do you ensure a welcoming vibe for all customers?
The store ensures a welcoming vibe by fostering a friendly and inclusive environment. Staff members are trained to be patient and supportive, helping to create a space where all customers feel valued and comfortable during their shopping experience.
Do you have any special promotions on adult theater tickets?
Unclear based on provided data, but adult stores often have promotions or special offers. It would be best to check their website or inquire directly at the store for any current promotions on adult theater tickets.
What others say about Lovers Playground
Customers frequently praise Lovers Playground for its friendly and helpful staff, with many noting the positive experiences they had, especially with team members like Stephanie. While the store's customer service is generally highlighted as a strong point, there are some mixed reviews regarding individual experiences, with one customer mentioning a less-than-pleasant interaction. The store's selection is appreciated, although some customers wish for a broader range of men's apparel. Overall, the welcoming environment and knowledgeable staff contribute to a positive shopping experience for most visitors.
Recent Reviews
- This store is awesome, small but the staff is so friendly & helpful. She took so much time explaining everything and was s sweet.
- Hands down some of the best customer service in any adult store in the metro. The guy with the heard that works there (sorry I haven't caught your name yet) is not only knowledgeable but it's fun to talk to about EDM/house- if you're an enthusiast I encourage you to go talk to him he knows his stuff. No sleazy arcade thankfully and almost every product you would want or need at the store like this. My only complaint is there's not more men's apparel, but not worth a less than 5 star. I have no interest in giving them a 5-star rating other than being a customer I have no business interest nor have no friends are affiliations with this location this is purely an unsolicited customer review
- EDIT: To the business owner: I highly suggest you look over your camera system. While trusting your store manager, you always need to follow-up and “trust but verify”. I was the only person in the store, besides one other whom was not at the counter, not having any interaction with the cashier. So there was no “line cut” no “demanding” of any services or products. One would think “out in the world” as you so snarkly put, a business owner as yourself, would verify a claim such as this instead of trying to “pass the buck” on a first time customer as a rude and a demanding “Karen”. Simply put, your cashier was rude, short and unprofessional and you as a “business owner” should re-evaluate where you stand with your employees and consider hospitality training while they are working “in the world” and “interacting with the public”. Also as a “business owner” you need to accept the feedback, verify it, address it and move on. Original Review: I was looking online, found this place a lot closer. First interaction with the one gal was decent, not super friendly but she wasn’t rude. I wasn’t even there 2 minutes. Asked the cashier lady for something that was behind the counter. “We don’t carry that” very snark. Then I said I’ll take the other one. Not sure if she was having a bad day or what not, but she was very rude. Slamming the videos shut. Asked me in a rude tone “which one do you want” Slamming more things around, I hand her my card, receipt prints out slams my card on the counter. Just not a very pleasant experience for a first time buyer…. Just saying maybe she should think about working in a different field if customer service isn’t for her.
- I was super nervous going into a store like this for the first time as a young woman alone. Stephanie was fantastic and made the whole experience wonderful. She greeted me right away and made herself available for any questions. When I asked her for assistance, she had so much helpful information, guidance and advice, all while being patient with my total beginner's knowledge/confusion. It's easy to feel like you're wasting a manager's time, but she made me feel like my visit mattered and my questions were all worth her time. Thank you Stephanie and the Lovers Playground team for being progressive and sex-positive, and for caring about every visitor. I will definitely be back!
- Great customer service, good selection with a range of prices. Plus I love how they have tags on everything that show pricing thresholds, so stuff that looks really expensive that you'd normally ignore you can easily see if it's in budget before even seeing price tag.