Velvet Video in Honolulu, HI
Located in the heart of Honolulu, Velvet Video offers a unique adult arcade experience with a variety of booths for entertainment. Open daily from 10:00 AM to 2:00 AM, this venue caters to night owls looking for fun. While the arcade features a great location and enjoyable atmosphere, customer reviews indicate that the service can be hit or miss. Some patrons have reported a lack of professionalism from staff, which may affect your visit. Despite this, the arcade remains a popular spot for those seeking adult entertainment in a vibrant setting. Be prepared for a unique experience, and perhaps visit during off-peak hours for a more relaxed atmosphere.
Is this place clean?
Unclear based on provided data, but cleanliness is often a concern in adult venues. It's advisable to check recent reviews or visit to assess the cleanliness for yourself.
What are the payment options for booths in the adult theater?
The payment for booths in the adult theater is made via a machine, as indicated in the reviews. However, some customers have reported confusion about this process.
How does the customer service at this adult arcade compare to others?
Customer service at Velvet Video appears to be inconsistent. While some patrons have had enjoyable experiences, many reviews indicate that the service can be rude and unprofessional compared to other similar venues.
Is there a specific time when the arcade is less crowded?
Unclear based on provided data, but one review suggests that the arcade may not be crowded at certain times, particularly during the day. It could be beneficial to visit during off-peak hours for a quieter experience.
What kind of lingerie and men's sex toys do you offer in-store?
Unclear based on provided data, but typically, adult venues like Velvet Video may offer a variety of lingerie and men's sex toys. It's best to visit or call for specific inventory details.
How do you handle customer complaints or issues with service?
Unclear based on provided data, but the reviews do not mention a specific policy for handling complaints. Given the service issues reported, it might be helpful to address concerns directly with management if you experience problems.
Can I expect a welcoming vibe when visiting for the first time?
Unclear based on provided data, but reviews suggest that some first-time visitors may not feel welcomed due to staff behavior. It's advisable to approach your visit with an open mind, but be prepared for mixed interactions.
What measures are in place for privacy in the booths?
Unclear based on provided data, but privacy measures in adult booths typically include secure doors. However, one review mentions a staff member knocking unexpectedly, which might raise concerns about privacy.
What others say about Velvet Video
Customer reviews of Velvet Video highlight a mix of experiences, particularly regarding staff interactions. While some guests appreciate the arcade's location and entertainment options, many express dissatisfaction with the service, noting unprofessional behavior from the staff. Comments suggest that the atmosphere can feel uncomfortable, with reports of impatience and rudeness. Some visitors have expressed a desire to visit based on positive comments from others, indicating that the arcade has potential despite the service issues. Overall, while the arcade offers a fun experience, the customer service appears to be a significant concern.
Recent Reviews
- If I could give negative stars, I would. The moment you walk in, the man at the counter treats you like you owe him a million dollars. No greeting, no explanation — just a hostile attitude from the start. Apparently, you’re supposed to already know their system: the booths are paid via a machine, but he is so impatient to explain. I had just stepped into the booth for one minute when he banged on the door demanding payment — no courtesy, no professionalism. When I asked for a receipt or record of the failed card transaction, he couldn’t provide anything. Instead, he acted like a child — impatient, rude, and extremely unprofessional. Honestly, if he hates his job or is under stress, maybe it’s time to consider a different career, because taking it out on customers is not okay. To be honest, I’ve been to many similar places, and this one had the worst customer service by far. It’s shocking that this is allowed to operate in a tourist area — you’d expect basic hospitality and clarity, not to be treated with suspicion or disdain. And honestly, it made me wonder — is this hostility personal or even racial? I truly hope not, but the vibe was very uncomfortable. In short: avoid this place. Confusing system, aggressive staff, and no respect for paying customers.
- I’m not a costumer and haven’t been there yet . But reading so many GOOD comments made me wanna go there to visit this place. Especially I loved the part about costumer attention and service. As soon as I’m there – I will definitely stop by .
- The arcade is great.. great location. But the staff….. my god. They have Dwight Schrute runinng around with 9,568,656,765 jangling keys. How can this place have soooo many keys. And this guy cleans the booths like every 7 seconds. Still a good experience but keys master needs a reminder in how bills are paid here.
- The guy knocking the door suddenly when I watching and doing something! Sooo scared! Why he did that for me? Did I do something wrong? 🥲🥲 btw, when is peak time? Why no body else there? Only me. 😂😂😂
- Who wants to get some fun here to night? I’m looking for crossdressers, ladyboys, trans people. Be very gentle and helpful🍆😘