Starship Enterprises Of Smyrna in Smyrna, GA
Starship Enterprises Of Smyrna is your go-to destination for adult toys and novelties in Smyrna, GA. Located conveniently at 2365 S Cobb Dr SE, this adult store prides itself on providing a clean and welcoming environment. Customers have noted the store's organization, making it easy to find products, and the helpful staff who are knowledgeable about the items they offer. Whether you're looking for lingerie, toys, or other adult products, the team at Starship is ready to assist you with any questions. With a high rating of 4.5 from 166 reviews, it's clear that many visitors appreciate the quality of service and products available. The store's late-night hours make it a convenient option for those seeking a discreet shopping experience.
Is this place clean?
Yes, customers have consistently noted that Starship Enterprises is clean and well-lit, making for a pleasant shopping experience.
What types of adult toys do you carry in Smyrna?
The specific types of adult toys carried at Starship Enterprises are not detailed in the reviews, but customers have mentioned a variety of products including toys and lingerie.
Are your staff knowledgeable about lingerie and toys?
Yes, the staff at Starship Enterprises are described as knowledgeable and helpful. They engage with customers and provide detailed information about products, making the shopping experience more comfortable.
How do you handle product exchanges or returns?
While specific return policies are not mentioned in the reviews, one customer indicated that the staff was willing to exchange a faulty product. This suggests that they may have a customer-friendly approach to handling exchanges.
Is the store environment welcoming and clean?
Yes, the store environment is described as welcoming and clean, with products organized in easy-to-locate sections, enhancing the shopping experience.
What are your hours of operation for late-night shopping?
Starship Enterprises is open late, with hours extending until 2:00 AM from Sunday to Saturday, making it convenient for late-night shoppers.
Do you offer any discounts on adult arcade games?
The reviews do not mention specific discounts on adult arcade games, so it is unclear if such offers are available.
How do you ensure customer privacy during visits?
Unclear based on provided data, but given the focus on customer comfort and the positive remarks about staff engagement, it is likely that they take measures to ensure customer privacy during visits.
What others say about Starship Enterprises Of Smyrna
Customer reviews highlight the cleanliness and organization of Starship Enterprises, with many praising the helpfulness and knowledge of the staff. Positive experiences include staff members like Charlotte and Shannon who provide detailed explanations about products, making customers feel comfortable. However, some reviews point out negative experiences related to customer treatment and product quality, indicating inconsistency in service. Overall, while many customers appreciate the store's atmosphere and staff, there are critical voices regarding specific incidents that affected their shopping experience.
Recent Reviews
- Super clean, well lit, and products were found in easy to locate sections. Not the typical sleezy adult shop. The staff was extremely helpful and were not afraid to engage in sensitive questions I had about the products. Would highly recommend, the staff are great!
- The other day it rained me and my husband was profiled at this location by one of their managers l. The young lady was very nice but the long hair Mexican guy made us take off our hoods then proceeded to follow and closely watch us we were so uncomfortable we left I will never return back there and I forgot to mention there was another white couple he didn’t even bother to acknowledge
- Charlotte and Shannon were super awesome! They took the time to explain the difference between items and made me feel comfortable with the experience.
- First time visiting this location as usually I would go by the Fulton industrial location. Charlotte at this store is phenomenal! Exercised extreme patient with me, showing me different toys while explaining the use of each. My experience at this store today was nothing short of amazing, I will be returning back to this location.. Thanks so much Charlotte!! YOU ROCK!!!
- EDIT: Since I can't submit a reply to the store's reply, here's my response: That's a lie! I left this review the same night all this occurred, which was on January 22, 2025. There wasn't even any snow remaining from the snow storm you're speaking of that occurred on January 10, 2025 (almost 2 weeks prior to this incident). I would give negative 100 stars if I could!!! This has, by far, been the WORST experience of my life at a retail establishment!!! First of all, I came to this store for the first time 2 days ago. The employees I dealt with that day were nice enough and answered all my questions. But that's the ONLY good that came from my experience at all. I spent $150 that day…. AND it was all garbage!!! $100 alone was spent on a toy that worked all of 2 minutes before it overheated and stopped working. So, today I called and explained what happened and the man I spoke with said to bring it back in and they would exchange it. Then I asked him what time they closed. And he told me they'd be open until 2:00am. OK so I ordered an uber and got to the store a little after midnight. And let me add here that it took almost an hour to connect with an uber driver because, for some reason, there aren't any drivers tonight. OK so when I get to the store, 2 employees were getting in their cars while telling me that the store is closed. Are you serious???? After I was told on the phone just an hour or so prior that they'd be open until 2:00….AND after I waited an hour just to get a ride from uber. OK so let me also add here that it's now after 1:00 at night, nothing is open, it's 21 degrees out with a wind chill in the single digits, and there's no uber driver in sight to pick me back up. This is downright RIDICULOUS!!!! And both employees drove off without a care in the world, leaving a female to stand outside their store this late at night, freezing her *ss off because they were in such a hurry to leave and go home TWO HOURS EARLY!!!!! There was no apology, nothing!!! Just a shrug of their shoulders as they were getting in their cars as if to say, "Oh well, your problem!" Utterly disgusting treatment! I will NEVER shop here again a day in my life!!! They should be ashamed of themselves!!!