What others say about Rough Trade Leather & Gear

Reviews for Rough Trade Leather & Gear highlight a mix of experiences. Many customers praise the store for its extensive selection of leather and fetish gear, along with friendly and knowledgeable staff who provide personalized service. The store is noted for its welcoming atmosphere, especially for the LGBTQ+ community. However, some reviews mention issues with customer service, including delays in order fulfillment and unhelpful staff interactions. Overall, while many appreciate the quality and variety offered, there are concerns regarding pricing and certain customer experiences that may detract from the overall shopping experience.

Recent Reviews

• Rough Trade Leather & Gear aka Rough Trade/RT is an adult and clothing store located in the hear of Silver Lake. They have a great selection of street wear, fetish gear and leather including neoprene as well as some more PVC, polyvinyl and polyurethane editions, which I'm obsessed with as a vegan leather bear. It's a two store wonder with a rag tag crew of people who make this place feel like more than an awesome shop. Adrian, Cristina, Greg (here for cameos and kindness), Jessica, Merlyn, Nabor, and Sera (on top – level 2) are the Avengers of Rough Trade Gear. Not only do the run an amazing Latinx owned shop that caters to the LGBTQ+ community, but the host events, support and advocate for others from individuals to association/clubs, bar and fellow small businesses. Discover fun tee's, tanks, singlets, shorts, pants, coveralls, overalls, union suits, vest, hats, caps and more. An abundance of adult toys, accessories, magazines, plus more. They're very knowledgeable, considerate and open all seven days of the week as early as Noon. Parking available in their lot, local street and/or access to public transit via LA Metro in a very walkable neighborhood. For custom orders/work you can make appointments over the phone as well as inquire about inventory. The online shop is amazing and they do offer shipping discounts, but nothing beats the real deal feel and top notch customer service experience. Stop in and support this local small owned staple in LA and SoCal [check out their Coachella Valley/Palm Springs location and DTLA cousin store Lustern as well].
• Currently trying to get them to finish my order. Paid for it on 5/3/2025. We are now a month into me waiting. I keep getting to talk to someone on the phone who is constantly saying "sweet", "hun", "babe"… which is grating, since they are terms of endearment, but not really feeling endeared…gonna try one more call today, otherwise im gonna just contact my credit card and ask them to reverse the charge due to no services rendered. Their reason for the delay has been due to some Chicago show they just went to and they dropped all order fulfillment for it…
• Terrible experience at Rough Trade Gear. The woman working the front—Jessica, I believe—was shockingly rude and completely dismissive. No customer service, no help, just pure attitude. It honestly felt like I was inconveniencing her by walking in. On top of that, the store’s selection is incredibly limited, overpriced, and the quality doesn’t match the cost. Nothing about this visit was worth it. I won’t be coming back, and I wouldn’t recommend this place to anyone.
• Hands down the best and coolest hottest leather in Los Angeles. leather is very well made and rough trade will make you look and feel amazing! Store has variety of items Novelty toys lube everything you need for a great time! All staff are knowledgeable and super friendly, especially the gentlemen upstairs serafin he will make you look like $1 million bucks in Leather ! Conveniently located on The famous Sunset Boulevard strip. As soon as you walk in you smell the sexy scent of leather 🙂
• so I live in Oregon and was shopping for some fine leather things for the apocalypse. I called t the store and spoke to Mason back and forth for a few days. he really helped me big time. I pretty much had the style set for the 2 harness I wanted. he was very helpful. my harness's arrived today. happy any excited to try them on.. i had mine custom orange and black hardware Halloween flavored.. my hubby double black. my God's it fits like a glove. RTG went above and beyond what I imagined any company would do. I'll buy another set in reverse once the first settles after the virus the orange is actually orange which is the exact shade of orange I was hoping for Halloween pumpkin orange