Couples M.O. in Anaheim, CA
Located at 910 S Euclid St, Anaheim, CA, Couples M.O. is a popular adult store offering a range of products including adult toys, lingerie, and more. Open daily from 10:30 AM to 10:00 PM, the store prides itself on customer service, with staff members known for their politeness and product knowledge. While the store has received mixed reviews regarding its product selection and return policy, many customers appreciate the efforts of the staff to assist them. Whether you're looking for something specific or exploring new options, Couples M.O. aims to create a welcoming atmosphere for all visitors.
Is this place clean?
Unclear based on provided data, but customer reviews did not mention cleanliness directly. However, the overall shopping experience seems to vary for different customers.
What is the return policy for adult toys at this store?
The return policy for adult toys at Couples M.O. allows returns within two weeks of purchase for items in good condition, with receipts required. If a toy does not work, the store will attempt to charge or apply new batteries, and if it still doesn't work, they will offer store credit.
How knowledgeable is the staff about men's sex toys?
The staff appears to be knowledgeable about men's sex toys, as indicated by customer reviews. However, there are mixed experiences regarding the effectiveness of the products and the explanations provided by staff.
Are there alternatives available if the item I want is out of stock?
Yes, there are alternatives available if the item you want is out of stock. Staff members are noted for going above and beyond to help customers find suitable alternatives.
What kind of discounts do you offer for frequent purchases?
Couples M.O. offers a punch card for frequent purchases, providing a 10% discount on the 7th purchase, which encourages repeat business.
Is the selection of lingerie and toys updated regularly?
Unclear based on provided data, but some reviews suggest that the selection may not be regularly updated, with mentions of outdated toys.
How do I ensure the battery-operated toys work properly?
To ensure battery-operated toys work properly, customers are advised to follow the instructions for battery placement carefully. If issues arise, the store offers assistance and will check the items for functionality.
What is the vibe like inside the store in Anaheim?
The vibe inside Couples M.O. in Anaheim seems to be friendly and accommodating, with staff members described as polite and helpful. However, some customers feel the store's size and selection do not meet expectations, which may impact the overall atmosphere.
What others say about Couples M.O.
Customer reviews highlight a mix of experiences at Couples M.O. While some praise the staff for their politeness and helpfulness, especially noting a staff member named Charlene for her exceptional service, others express frustration over product quality and the return policy for adult toys. Some customers have reported issues with items not functioning as expected, leading to dissatisfaction with the store's policies. Additionally, there are comments on the limited selection and size of the store, with some feeling it doesn't meet the expectations set by its 'mega outlet' title.
Recent Reviews
- So the staff here are very polite and knowledgeable about their products and I’ve been in there a few times . This last time however I bought a toy to take home to my lady and it don’t work . So I took it back about twenty min after buying it and I’m told there was nothing she can do about replacing it until she speaks to a manager so I said okay I’ll check in the fallowing day so I take a picture of my receipt and left the rest with Lis . So the next day I get a call saying it works and it’s ready to be picked up . Well I picked it up and it still don’t work so I took it back and I was told they will have the manager take another look. So the manager calls and says it’s working fine . He tells me that I just need to know what I’m doing and I need to know how to place the batteries and what not and I told him well there’s only one way to do it right it’s not a brainiac yeah isn’t rocket science here and it’s not Explaining tell him I’m not a dumb guy. I know what I’m doing and this thing doesn’t work well every time I bring it into the place they keep telling me it works and it does not work. I can’t get it to turn on so my point of view is it doesn’t work if I can’t get it to turn on I paid almost 70 bucks for this thing. It don’t even work yet. I’m told that it works just fine, so be careful what you buy here is a battery operated toy from Cal statics, seven function lovers remote . You know, I’ll never buy another toy here again although I may miss out on some good looking women that work there anyway I’m gonna try again one more time to get a hold of the manager and have him personally show me how to make this thing work as I am not happy about spending almost $100 for something that doesn’t even work hasn’t even been used one time because it doesn’t work
- Ok first off I don’t do many of these so when I do it’s for a variety of reasons. Well , it is my birthday and so I figured I’d make my way down to the adult store to grab acouple things that I usually do for the past 2 years. They didn’t have either! So naturally I was annoyed but a new staff member is never seen before I believe her name was Charlene (not sure I spelled that right) absolutely went above and beyond to try and accommodate me and my situation. She did a fantastic job and she is such a joyful free spirited human.! Doesn’t hurt that she’s extremely easy on the eyes. That’s besides the point as a former business owner it’s people like her that you want as the face representing your business. She really did go out of her way I’m a genuine helpful way and I ended up getting some alternative items that will due. Just thought I’d give her, her 🌺 flowers. She deserves em! Thanks a bunch.
- the store actually DOES accept returns. FOR TOYS ONLY. it could be a manufacturing issue THEY UNDERSTAND.and have sign posted by the registrar. keep your receipts bring back within 2 weeks of purchase, in good condition. the store will attempt to charge or apply new batteries. if it doesn't work they will give you store credit. and they offer a punch card for every purchase and on the 7th purchase its 10% off
- Doesn’t work!! No refund No Exchange policy. Terrible Selection and extremely limited and overly priced, purchased my first jack rabbit calexotics dildo vibrator and only the rabbit head works. No rotation and power force is very light. No exchange no refund policy. Terrible store! I’d rather go to LA pleasure chest!!
- I was under the impression that this place would be larger than it was because they call themselves"a mega outlet." It's not mega at all. The service was not good, the place is extremely small and the selection Of what they carry is limited. Not much to choose from and the toys are outdated. I won't be back.