What others say about Pleasure Palace

Customers frequently praise Pleasure Palace for its friendly staff and welcoming atmosphere. Many reviews highlight the store's clean and tidy environment, making it a comfortable place to shop. While some shoppers have found specific products to be overpriced, others appreciate the wide variety of items available, including toys and smoking accessories. The arcade area has received positive feedback for its cleanliness and privacy. However, there are mixed feelings regarding customer service, especially concerning product exchanges. Overall, shoppers enjoy the unique offerings and the helpfulness of the staff, making it a noteworthy stop in Golden Valley.

Recent Reviews

• Been in there a couple of times, even watched some video. Very nice and air conditioned. Pleasant atmosphere. Staff very helpful. Wide selections of items along with clean and tidy video booths. Would be great improvement if refreshments were offered. Thank you
• After my third experience here a review is a must. First time I came to purchase toys for my gf and I, the staff was very helpful and offered to pull things out to let us see how anything felt or worked. I looked up a few items for details and noticed quite the mark up in price but thought hey I'm paying for convenience and service. Second store visit was for a water pipe and some cleaner, good prices on glass but they do not vary the parts to fit the glass they sell so if a down stem or bowl piece breaks you are SOL. Third visit i purchased some tattoo supplies to replace/ finish parts of my set up at home. After $130 for power supply, clip cord, and gun ( also huge mark up for brands they carry) i get home to find the power supply does not work and is falling apart. I purchased these yesterday, and came in promptly today looking to exchange the power supply for another one they have in stock (an even cheaper one), after they told me they were going to iwe me $10 i said i would get a new foot pedal and pay any difference so they didn't owe me anything. After this process was almost complete, they were told they could not do it. After pleading with the staff in the store they called a manager who actually sold me the product and remembers doing so, just to be told no once again. They ALSO OVER charged me for 2 practice skins ( tag says $3.99 ea, i was charged $8.99 ea) and the clip cord i purchased does not have the gun connection it shows in the photo. Extremely disappointed in the products and the lack of attempt in making this right. I have spend over $400 at this store in my three visits and was looking to do a $30 to $20 item exchange within 24 hours of my purchase. This is just poor customer service and in my opinion bad business and that is why I will not be returning
• Great headshop, They got big pipes, little pipes, fat pipes, skinny pipes and a couple MONSTER pipes etc..she was nervous at first, but as soon as she saw what was there, she dove head first!! Friendly staff, and a very friendly cliental it's almost as if they've never seen a Red 'head' give ….
• People are really nice at the counter pretty decent selection of toys magazines and such. . arcade was clean' n private. Unless you want to be watched thru a hole.. had A-blast"….. Stopped by again love this Arcade clean just the right lighting and I always get serviced great
• I was traveling from Nevada and seen the sign. Very unique ran adult store. They have a wonderful assortment of adult pleasure products. The video rooms are very well kept and it has a peacefulness about it that hopes you pass by soon. Thank you women at the counter. They are very pleasant.