Spencer’s in Green Bay, WI – Shop Unique Gifts

Spencer's in Green Bay, WI

Rating: 4.1 (161 reviews)
Spencer's storefront in Green Bay, WI

Located at 303 Bay Park Square in Green Bay, WI, Spencer's is a popular destination for unique gifts, apparel, and collectibles. Known for its eclectic selection, the store offers a variety of products, including novelty items, clothing, and accessories. With a rating of 4.1 based on 161 reviews, customers appreciate the diverse offerings but have noted varying experiences with staff interactions. Spencer's operates from 11 AM to 6 PM on Sundays and has extended hours during the week, making it convenient for shoppers. Whether you're looking for fun gifts or trendy apparel, Spencer's is a go-to spot in Green Bay.

What are the current deals on lingerie and men's sex toys?

Unclear based on provided data, but Spencer's typically has seasonal promotions on lingerie and men's sex toys. It's best to check their website or visit the store for the latest deals.

How does the jewelry punch card work during sales?

The jewelry punch card allows customers to earn rewards with their purchases. During sales, it's important to clarify with staff how the punch card applies, as some employees may provide inconsistent information.

Is the adult arcade area well-maintained and clean?

Unclear based on provided data, but generally, adult arcade areas in stores like Spencer's are maintained to ensure cleanliness. It's advisable to inquire directly at the store for specifics.

What is the return policy for clothing items like shirts?

Spencer's return policy for clothing items like shirts usually allows returns within a certain timeframe if the items are unworn and have tags attached. Always check the receipt or inquire in-store for detailed policies.

Are there any ongoing promotions for jewelry purchases?

Unclear based on provided data, but Spencer's often has ongoing promotions for jewelry, especially during holidays or special events. It's best to ask staff or check their website for current offers.

How does the staff typically handle customer inquiries?

Customer inquiries at Spencer's have been met with mixed responses. Some reviews indicate that certain staff members are unhelpful or rude, while others have had positive experiences with friendly employees.

What can I expect in terms of product quality at this location?

Reviews suggest that product quality can vary, with some customers expressing dissatisfaction with clothing items like shirts. It's advisable to inspect items before purchasing to ensure they meet your expectations.

Is there a variety of sizes available for the clothing items?

Unclear based on provided data, but Spencer's typically offers a variety of sizes in their clothing selection. Checking in-store or online can provide more specific information about available sizes.

What others say about Spencer's

Customer reviews highlight a mix of experiences at Spencer's. While many enjoy the variety of products offered, several reviews point out consistent issues with staff behavior, particularly rudeness and a lack of helpfulness. Customers have reported feeling mistreated by employees, especially when seeking assistance with jewelry purchases or other inquiries. Despite these negative interactions, some shoppers express loyalty to the store due to its unique product offerings. Overall, while the store has a solid selection, the customer service experience appears to be a significant area for improvement.

Recent Reviews

  • Used to love this place. Their shirts are garbage cheap very low quality.. bought 3 shirts. Two for myself one for my nephew over the course of 3 days. All three shirts have already started falling apart. Haven't even worn it yet
  • Employees very rude. I needed help buying jewelry that was locked up so I politely asked an employee that was standing right by the case doing nothing. She angrily goes “No I don’t have keys” in the rudest tone I’ve heard an employee in any establishment speak. While rolling her eyes then turned away from me continuing to do nothing. I just left instead of buying jewelry so I guess that’s what Spencer’s wants since that’s the type of people they hire. Not my first experience with rude employees there.
  • The guy working tonight was extremely horrible and hostile towards the teens who were looking at things. I came in to buy a stuffed plushy, and the guy didn't want to take it off the shelf because he didn't think we were going to buy it. He also told my friend and I that it was over $35 in a mocking tone as if we couldn't afford it. I did have him take it down to look at it, and he made a show about bringing a ladder over. I've never been so mistreated by a Spencer's employee. I 100% didn't buy it because he was so flipping rude.
  • Had a really unfortunate experience with one of the employees and I've seen a few other reviews about the same girl just being generally rude. I went to this spencers location over the weekend with my partner to purchase some jewelry and I had a few questions about my jewelry punch card and how it would apply when purchasing. They were also doing a buy 2 get 2 free sale on jewelry at the time. I had one punch left on my jewelry card on the app and was wondering if I purchased one piece of jewelry if I would be able to receive my free jewelry in the same transaction. I went to this specific employee (black hair, I did not catch her name) and immediately was met with a rude tone. They tried to explain to me how I would need to purchase 2 pieces and would get 3 free with the deal and my punch card however the way they initially explained it made no sense to me so I asked again and they started sighing and rolling their eyes at me and said the exact same thing as they had before, which still did not make sense to me, and was just being overall nasty. After a bit they just walked off and I overheard them making rude comments about other customers in the store and I had to ask another (extremely friendly and helpful) employee to explain to me the process with purchasing jewelry (which they explained in complete sense the first time and were not rude in any way) also after checking out, the way the rude employee had explained the process to me wasn't even true or factual with how it actually worked which shows they also do not know how their own store policies and purchases work. I believe the first person I spoke to should not be working at this establishment just due to their rudeness not only directly to customers but also speaking negatively about others to fellow employees and even being rude to their coworkers as well. And this seems to be a repeated behaviour every time I see them working as well as the experiences I've heard from others shopping there.
  • Go here all time like there products, but rude lazy (yes I say lazy cuz she always misses my rewards tries to skip it on purpose and knows this, she made an excuse last couple times to not enter in my rewards) unlikeable overweight girl with the dark hair, needs to get a reality check, to adjust her attitude, not roll her eyes, and not be obnoxious and to customers. Isn't first time and only time, she has multiple times, Not to mention lied to my face about the rewards on what works and doesn't. Honestly she shouldnt have a job there..she's very bad at her job imo only one there that brings the store down since I've been shopping there. i shop here cause I love products, but I may stop giving support with what works there.

Source: Google Places. Generated by your directory builder.