Black Velvet Boutique in Clearfield, UT
Located at 595 State St, Clearfield, UT, Black Velvet Boutique is a premier adult store offering a diverse selection of toys, lingerie, and more. With a rating of 3.8 from 69 reviews, customers appreciate the friendly and helpful staff who are eager to assist with product inquiries. The store provides a comfortable atmosphere, making it a popular choice for both new and returning customers. Operating hours are Sunday from 12 PM to 6 PM and Monday through Saturday from 11 AM to 10 PM, ensuring ample time for shopping. The boutique also features a variety of products catering to different preferences, making it a go-to destination for adult entertainment needs.
What is the selection like for men's sex toys here?
Unclear based on provided data, but customer reviews do not specifically mention the selection for men's sex toys. However, one review indicates a wide variety of toys and outfits available, suggesting that there might be options for men as well.
Are the staff knowledgeable about the products offered?
Yes, the staff at Black Velvet Boutique are noted to be friendly and knowledgeable about the products. Customers have reported positive experiences with staff who are willing to answer questions and demonstrate products.
How does the store handle returns or exchanges for adult items?
The handling of returns or exchanges for adult items seems to be a point of contention. One customer expressed disappointment after purchasing a product that did not meet expectations and felt that the response from staff regarding a potential solution was inadequate.
Is the atmosphere welcoming for first-time visitors?
Yes, first-time visitors have reported feeling welcomed and comfortable in the store. One review specifically mentions a positive experience with a sales clerk, indicating that the atmosphere is friendly and inviting.
What are the store hours, and do they close early sometimes?
The store hours are as follows: Sunday from 12 PM to 6 PM, and Monday to Saturday from 11 AM to 10 PM. There is a review indicating an instance of the store closing early, which may be a concern for some customers.
How clean is the store, especially in the adult arcade area?
Unclear based on provided data, but the cleanliness of the store, including the adult arcade area, is not mentioned in the reviews. It would be advisable to visit and assess the cleanliness personally.
Do they offer a variety of lingerie sizes and styles?
Unclear based on provided data, but the reviews do not specify the variety of lingerie sizes and styles available. However, the store is described as having a wide selection of products.
Can I expect friendly service when asking for product recommendations?
Yes, customers can expect friendly service when asking for product recommendations. Multiple reviews highlight the staff's helpfulness and willingness to assist shoppers.
What others say about Black Velvet Boutique
Customer reviews of Black Velvet Boutique highlight a mix of experiences. Many patrons praise the friendly and knowledgeable staff, noting their willingness to assist and provide recommendations. However, some reviews express disappointment regarding service experiences, particularly concerning closing times and product satisfaction. Overall, while the store has a loyal customer base appreciating its selection and atmosphere, there are areas for improvement in customer service and product reliability.
Recent Reviews
- I got to the store and was walking to the door about 4 minutes before they closed. I knew exactly what I wanted and would have only taken a minute. But as I was walking to the door one of the employees ran over flipped the open sign to closed and locked the door. Very rude she could have opened the door and said hey we are closed we already shut everything down sorry. I would have been cool with that. Don’t just lock the door in my face and run. She did literally run up the stairs. You closed early and did it like a jerk. I’ll take my business elsewhere.
- I've been coming to Black Velvet for a long time. The staff is always friendly and helpful. They answer questions and will even show you products and teach you how they work. It's a great store! I will continue to shop here because the atmosphere and staff is so AMAZING!!! They have a great selection and variety of all kinds of products.
- I bought an 85.00$ toy today and was suggested to buy it when telling the clerk what I wanted and was looking for and then I went home charged it and used it. The toy does not do what was said it would and so I called the store and asked if there was anything that could be worked out after I described my situation. The answer I got was well I could text my boss and ask but I really don’t think there’s anything that we can do. I’m not asking for a return but a credit or something would’ve been satisfactory. Anywho super disappointed and will never be shopping there again.
- Today was my first day visiting Black velvet, and it was a joy. The sales clerk was very nice. I really enjoyed her and I felt very comfortable in there. I will go back again.
- My partner and I LOVE coming to black velvet! They have a wide variety of toys and outfits. All the staff members are always friendly and loving! I will never go to any other shop!