Spencer's in Rapid City, SD
Located at 2200 N Maple Ave Space 243 in Rapid City, SD, Spencer's offers a wide variety of fun and unique gifts, apparel, and novelty items. With a rating of 3.9 from 146 reviews, the store is known for its playful merchandise, including body jewelry and novelty clothing. However, customer experiences have been mixed, with some noting issues with staff service and product availability. The store is open Sunday from 11 AM to 6 PM, Monday to Thursday from 11 AM to 7 PM, and Friday to Saturday from 11 AM to 8 PM. Whether you're looking for a gift or a fun addition to your wardrobe, Spencer's aims to provide a memorable shopping experience.
What are the store hours, and do they close earlier than expected often?
Spencer's store hours are Sunday from 11:00 AM to 6:00 PM, Monday to Thursday from 11:00 AM to 7:00 PM, and Friday to Saturday from 11:00 AM to 8:00 PM. There have been multiple customer complaints about being asked to leave the store shortly before closing, suggesting that they may close earlier than expected on occasion.
Is there a good selection of lingerie and men's sex toys available?
Unclear based on provided data, but Spencer's typically offers a selection of lingerie and men's sex toys. However, specific customer reviews did not mention these items directly, so checking their website or visiting the store may provide more information.
How does the store handle order pickups and cancellations?
Customer reviews indicate that order pickups at Spencer's can be problematic, with some customers receiving very short notice for pickup and facing potential cancellations if not picked up in time. This has led to frustration among customers who feel that the store's policies are less accommodating than those of other retailers.
Are there options for larger sizes, like XXL shirts, in the clothing section?
Based on customer feedback, the selection of larger sizes, such as XXL shirts, appears limited at Spencer's. One customer expressed disappointment that there were very few options available for bigger sizes, suggesting that the store may not cater well to all body types in their clothing section.
What is the general vibe of the staff and their customer service approach?
The general vibe of the staff at Spencer's seems to lean towards being unhelpful and rude, according to several reviews. Customers have reported negative interactions, with staff being dismissive or confrontational, which has led to dissatisfaction with the overall customer service experience.
Do they have any current promotions or discounts on body jewelry?
Unclear based on provided data, but there are mentions of body jewelry promotions in customer reviews. However, specific current promotions or discounts were not detailed, so it may be best to check the store's website or inquire directly for the latest offers.
How clean and well-maintained is the store environment?
Unclear based on provided data, but customer reviews do not explicitly mention the cleanliness or maintenance of the store environment. However, the focus on staff behavior suggests that the overall shopping experience may be affected by service rather than cleanliness.
What others say about Spencer's
Customer reviews reflect a mix of experiences at Spencer's in Rapid City. While many appreciate the fun and unique merchandise available, some have reported negative interactions with staff, describing them as rude or unhelpful. Issues with order pickups and product availability, especially for larger sizes, have also been highlighted. Despite these challenges, the store's fun atmosphere and product range keep some customers returning, although others express frustration with service and store policies.
Recent Reviews
- On a date night with my beloved and entered spencers after a great time eating hibachi, upon entering got told that they would be closing at 7p.m. instead of 8p.m., we were rushed out of the store. Had planed on spending several hundred dollars there on couple fun things but why, why I ask when they dont seam to want my money. Screw it I will take my business elsewhere.
- I literally get the message at almost 6pm Thursday It’s ready for pickup and one full day to pick up my order so one day guys or they cancel. So it takes your store three days to get products from the warehouse and you give customers one full day for pickup. There are things that happen in peoples lives. Most stores give you three full business days. One day … will not be ordering again
- A lot has changed in the 20 years I have been shopping at this Spencer's. While the things to buy are still awesome and fun, I did find out on my most recent trip in, that finding shirts for bigger people like myself tends to be hard now a days. The gal working there was super polite when she informed me that they carry very few XXL shirts and being a bigger guy that bummed me out. It is what it is, though, and I can't do anything about it. It would just be nice if there were more XXL sizes for shirts.
- Extremely rude staff. Walked in at 6:57…apparently 3 min to close. Door was fully open and no one at entrance. While in the store, I quickly wanted to walk through to see if I could find one item. A girl quickly approached me and asked if I needed help. I said no thank you just looking really quick. She rudely said oh well we are closed anyway so you have to leave. I said door was open and its.not 7. She said too bad you need to leave. I just politely turned around and said ok and left. I understand when places close and customers need to leave as I also work in retail This wasn't the case. It was someone who had better things to do than help a customer. From what I've heard, they are rude to many people so I'm not the first to be treated rude by their staff.
- I’ll never be coming back into this store. I went to buy some body jewelry and I asked the worker if they were buy one get one free she said yes, so as I proceeded to check out when they scanned they were both full price and the lady with a short bob and a blue tie dye cat shirt said to me they are buy three get one free, I told her to tell her coworker that and she proceeded to tell me “She didn’t say that to you” saying that I’m a liar when I was told wrong information. When I asked for her name to report her to management she laughed at me and told me she would call security to kick me out and proceeded to call me a liar saying that her coworker has never told somebody that before when I told her to listen to the cameras. NO CUSTOMER SERVICE HERE VERY RUDE EMPLOYEES she looked like a cracked out mess. Don’t recommend this place at all. 0/10. I will be shopping online from now on.