Adam & Eve Stores in San Antonio, TX
Located at 5117 Fredericksburg Rd, San Antonio, TX, Adam & Eve Stores is your go-to destination for lingerie and adult products. With a rating of 4.5 stars from over 100 reviews, customers appreciate the variety and quality of items available. The store prides itself on providing a welcoming atmosphere, though experiences with customer service can vary. While some reviews highlight helpful and knowledgeable staff, others point out issues with exchanges and management interactions. Operating hours are convenient, with extended hours on weekends. Whether you're a first-time buyer or a regular, Adam & Eve Stores aims to cater to all your adult needs.
Is this place clean?
Unclear based on provided data, but customer reviews do not specifically mention cleanliness. However, a well-maintained store is typically expected in retail.
What is the exchange policy for lingerie and adult toys?
The exchange policy appears to be a point of contention, as one reviewer noted issues with a manager not honoring the exchange policy on a garment. It's best to confirm directly with the store.
How knowledgeable is the staff about men's sex toys?
Unclear based on provided data, but the reviews do not specifically address the staff's knowledge about men's sex toys. However, the staff is generally described as helpful.
What types of adult arcade games are available here?
Unclear based on provided data; the reviews do not mention adult arcade games available in the store. You may need to check directly with Adam & Eve Stores.
Is the lingerie selection suitable for all body types?
Unclear based on provided data, but one review mentions the lingerie selection being suitable for various body types, suggesting some inclusivity.
How does the store handle customer service complaints?
Customer service handling seems to be inconsistent, with some reviews highlighting rude behavior from management. It's advisable to address complaints directly with the store management for resolution.
Are there any special promotions for first-time buyers?
Unclear based on provided data, as there are no mentions of special promotions for first-time buyers. It's recommended to check their website or inquire in-store.
What is the price range for adult theater tickets?
Unclear based on provided data; the reviews do not provide information regarding the price range for adult theater tickets. Please contact the store for accurate pricing.
What others say about Adam & Eve Stores
Customer reviews of Adam & Eve Stores reflect a mixed experience. Many patrons commend the friendly and helpful staff, particularly highlighting Ruby and Roxanne for their exceptional service. However, several reviews express dissatisfaction with the handling of exchanges and customer complaints, citing instances of rudeness from management. Despite these concerns, the store's selection of lingerie is praised, with some customers noting it caters to various body types. Overall, while the store offers a great product range, the customer service experience can be inconsistent.
Recent Reviews
- Ruby was extremely helpful, knowledgeable, and patient throughout the entire process. As a first-time buyer, I had a lot of questions and concerns, but she made everything easy to understand and never rushed me. Her professionalism and support made a big difference I definitely recommend her!! 💕
- I bought a garment but decided it did not fit well. It was flimsy and looked like the material was not durable when I looked at it in the light but still in the packaging. I took it back the next day. I did not use or wear the garment. I looked on the receipt and the policy is it will be exchanged. When I asked for the exchange, the store "manager" began to argue with me and would not honor the receipt. She was rolling her eyes and making faces. Only when I said I would call the owner or franchise to ask why the exchange policy was not being honored did she decide to help me. However, she left the small sensor metal object on one piece so I could not wear that part of the garment. I do not want to go back due to the rudeness of the manager. Very unhappy experience. However, the other girl (long straight red hair) was somewhat nice and helpful.
- Went here and bought a pretty expensive item to realise that it was not what I was thinking It was I called after leaving the store about 15 minutes asked if I could please exchange the lady said she would give me a call back. Call me back and said it had been too long, and then I was not allowed to exchange. Why wait until after the time allotted to return the call that is so rude I have been to the store multiple times and each time I go I do spend a good amount of money enough to have received better customer service than that, I will not be returning to the store because their customer service is ghetto and I do recommend others to opt to go right up the street to hustler Hollywood instead of coming to this store!
- The wife and I always enjoy coming here. Staff is super friendly and always helpful.
- My girl Roxanne hooked me up they have the best lingerie and selection in town.