Adam & Eve Stores in Dallas, TX
Located at 18900 Dallas Pkwy #118, Adam & Eve Stores in Dallas, TX, offers a diverse selection of adult products in a clean and inviting environment. With a 4.3-star rating from 77 reviews, customers appreciate the store's organization and the friendly, knowledgeable staff. Whether you're a first-time visitor or a seasoned shopper, the store provides a comfortable atmosphere to explore various items, from lingerie to toys. Operating hours are convenient, open daily with extended hours throughout the week. Check out their website for more information and to plan your visit today!
Is this place clean?
Yes, the store is noted for being brightly lit and very clean, with products neatly displayed, creating a pleasant shopping environment.
What types of lingerie do you carry for different body types?
Unclear based on provided data, but typically, adult stores like Adam & Eve offer a variety of lingerie styles to cater to different body types, ensuring inclusivity.
Are your men's sex toys discreetly packaged for privacy?
Unclear based on provided data, but most reputable adult stores ensure that men's sex toys are discreetly packaged to respect customer privacy.
How knowledgeable are the staff about adult products?
The staff at Adam & Eve Stores are described as very knowledgeable, with reviews highlighting their ability to assist customers in understanding product options and making informed choices.
What is your return policy on opened items?
Unclear based on provided data, but many adult stores have specific return policies, especially regarding opened items, often advising customers to check with their staff for details.
Is the store environment welcoming for first-time visitors?
Yes, the store environment is reported to be welcoming for first-time visitors, with staff members making efforts to put customers at ease during their shopping experience.
Do you offer any loyalty programs or discounts for frequent shoppers?
Unclear based on provided data, but many adult stores offer loyalty programs or discounts to encourage repeat business, which might be available at Adam & Eve.
How do you ensure cleanliness and safety in the store?
The store's cleanliness is ensured through regular maintenance and organization, as indicated by customer reviews highlighting the tidy and safe shopping environment.
What others say about Adam & Eve Stores
Customers frequently praise the cleanliness and organization of Adam & Eve Stores in Dallas. Many first-time visitors express gratitude for the knowledgeable staff who help them feel comfortable while shopping. Positive experiences highlight the helpfulness and friendliness of employees, particularly in guiding customers through product selections. However, a few negative reviews indicate issues with customer service, particularly regarding staff attitude and handling of complaints. Overall, the store is seen as a welcoming place for those new to adult shopping, despite some inconsistencies in service.
Recent Reviews
- The store was brightly lit and very clean with the products neatly displayed. TJ is wonderful! She's so nice, personable, and very knowledgeable. It's been a little while since I've bought a toy and things are a little more advanced than they used to be. She asked me what I was looking for and walked me around, grabbing things she thought I might like. She explained how the different designs worked and made suggestions. I was a little nervous at first but she set me at ease. Paying was super easy, just tap and go. I will definitely be back, maybe with the hubby!
- 1st time ever being in, let alone purchasing! And lol she was helpful, informative and I tickled her. Clearly she saw i was a newbie. Lol I asked if the honey wipes were sanitary wipes to clean product. Lol hey you learn something everyday.
- This is actually the first adult store I ever visited, and I continue to patronage when needed. Was in the other day for a specific item, and Syd helped me. She was amazing…in her personable style and customer service. Right, I still am a bit nervous shopping in an adult store, but Syd did really well in assisting me and putting me at ease. Highly recommend the store and her as a representative.
- I had an unpleasant experience at this location that has left me with no desire to return. While grieving the loss of a family member, I stopped by to grab some incense. At another location. Upon arriving, I noticed glass scattered across the parking lot, making it unsafe to park in most all of the spots. Using common sense, I parked in a space without glass, as there were no other options. Shortly after, a young black woman approached me with an attitude, telling me I couldn’t park there. Her tone was rude and dismissive, and she made no acknowledgment of the hazardous parking conditions. Initially, I was willing to move my car, but her disrespectful demeanor changed my mind. I let her know I wouldn’t be long and would not move my car, considering the circumstances. Rather than de-escalating, she followed me, speaking loudly and combatively, which caused me to respond in kind. To make matters worse, I later called the store to address the incident and speak to management. Instead of handling my concern professionally, the same employee laughed, confirmed my identity as the person from the parking lot, and hung up on me. This behavior was uncalled for, and it further solidified my decision to never return to this business and to see if I can call corporate to see if this is how they’ve trained to handle situations. For comparison, I’ve had a much more positive experience at this location before. Another employee once allowed me to park temporarily in a similar situation, and they greeted me with kindness and understanding and I came in to shop based on the way she treated me! That’s how customers should be treated—with respect and compassion. Unfortunately, this negative interaction has overshadowed any good experiences I’ve had. I hope the management addresses these issues to ensure no one else is treated this way. Until then, I cannot recommend this business to anyone, after reading other negative reviews this is just the nature of this location.
- I normally don’t leave reviews but I decided to leave one today. Yesterday my boyfriend and I were in town and decided to visit adam and eve before we went back home since we have never been to one before. We did come a little close to closing time but the employee helping us assured us it was okay to finishing up our shopping. She was very helpful telling us about different products all throughout the store and letting us as a couple enjoy ourselves looking around. A little after 10 another employee came out from the back and seemed frustrated with us and told us we had to leave and then left the store. The employee helping us said we can stay and finish shopping, she checked us out and closed the store behind us. I just wanted to say thank you for the employee helping us. We are sorry for being there a couple minutes after close and hope it wasn’t a problem but you didn’t made it seem like it was an issue to you. She has curly hair and tattoos. Hopefully if we visit Dallas again soon she will be there to help us.