Dusty’s – Adult Store in Sharonville, OH

Dusty's in Sharonville, OH

Rating: 4.3 (219 reviews)
Dusty's storefront in Sharonville, OH

Located at 11957 Lebanon Rd in Sharonville, OH, Dusty's is a premier adult store offering a diverse selection of adult toys, lingerie, and more. With a rating of 4.3 from over 200 reviews, customers appreciate the variety and quality of products available. Dusty's is open seven days a week, providing a welcoming atmosphere for shoppers seeking both fun and professional advice. While some reviews highlight inconsistent customer service experiences, many customers praise the friendly and knowledgeable staff. Whether you're a first-time visitor or a returning customer, Dusty's aims to provide a satisfying shopping experience for all your adult needs.

Is this place clean?

Unclear based on provided data, but customer reviews do not specifically mention cleanliness. However, a positive shopping environment is generally expected in retail spaces.

What is the selection like for men's sex toys here?

Unclear based on provided data, but reviews do not specifically mention the selection of men's sex toys. However, one customer noted that the store seems to have everything needed, suggesting a wide variety.

Are the staff knowledgeable about BDSM products?

Unclear based on provided data, but some reviews indicate that staff members are friendly and helpful. This may imply a basic level of knowledge, though specific expertise in BDSM products is not confirmed.

How does pricing compare to online adult stores?

Unclear based on provided data, but pricing comparisons to online adult stores are not provided in reviews. Generally, local stores may have slightly higher prices due to overhead costs, but shoppers often value the immediate availability and personal service.

What is the atmosphere like during busy hours?

Unclear based on provided data, but reviews suggest that the atmosphere can vary. Some customers have reported feeling neglected during busy times, indicating that service may be less attentive when the store is crowded.

Is there a return policy for lingerie and toys?

Unclear based on provided data, but reviews do not mention a return policy for lingerie and toys. It's advisable to check directly with the store for their specific policies.

How often does the inventory change in the adult arcade?

Unclear based on provided data, but the frequency of inventory changes in the adult arcade is not mentioned in reviews. Typically, adult stores refresh their inventory periodically, but specifics can vary.

Can I expect friendly service on a weekday visit?

Unclear based on provided data, but some reviews indicate that friendly service is possible during weekday visits, although there are mixed experiences overall. It's best to visit and gauge the atmosphere for yourself.

What others say about Dusty's

Customer reviews of Dusty's reflect a mixed experience. Some patrons praise the friendly and helpful staff, noting that they felt welcomed and appreciated during their visit. However, there are significant complaints regarding service inconsistencies, particularly during busy periods, where some customers felt neglected or frustrated by the checkout process. The store's layout has also been noted as having changed, which may affect the shopping experience. Despite these issues, many customers express a willingness to return due to the store's product selection and overall atmosphere.

Recent Reviews

  • Just stopped by for the first time in months. The selection had barely changed but the entire layout of the store changed more than the selection. I had questions about finding a couple items after trying to find them myself but it seemed like the only employee in the store was busy mad dogging everyone who walked in and out. The point of going to a physical store for these items is for instant gratification and professional knowledge. Unfortunately at this point I’d rather continue to shop online. At least Hustler Hollywood was more friendly and helpful.
  • Swung by here while passing through a few days ago. The staff were very helpful in making selections and overall a delight to interact with. The store seems to have everything you could need and has a wonderful staff and atmosphere to accompany it. Would recommend and will absolutely return if I'm in the area just because of the friendly, knowledgeable workers!
  • literally have never had a worse experience within any establishment in my entire life. management seems to SUCK and i have never stepped foot into a building that has had a worse all around energy to it than this. if i could leave negative stars i would.
  • Came here last night looking for some new toys for a fun night. This was our first time here, it was quiet about an hour before closing. There was one other customer when we came in. Eventually we were the only 2 browsing, we found what we wanted then went to check out. There were 2 people working & were nice but let us know that they wouldn’t be able to check us out because the customer before us was in the middle of a transaction, didn’t have enough money, so he went to get more. This customer had been gone for at least 15min before we came up to the register. The workers apologized, said it shouldn’t be too much longer, then promoted us to continue shopping until this gentleman came back. We browse a bit more for about 10 more minutes & still nothing. We go back up, ask if he had an ETA? They said no, but said because he was a regular there was nothing they could do. Sorry, I don’t care if this customer is a regular, if they don’t have enough money for their purchase, set it aside until they do & help the next customer. The workers clearly didn’t know when he was coming back & it just felt unprofessional & uncomfortable. Probably won’t be coming back unless they’re okay prioritizing all customers & not just their shady regulars who can’t afford the product
  • I had a really good experience for my first time at this location, the customer service rep was friendly and very helpful and made sure everything worked properly. Definitely will make more purchases at this location 😊👍.

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