Pure Pleasure Fairview Heights in Fairview Heights, IL
Located at 515 Lincoln Hwy in Fairview Heights, IL, Pure Pleasure is your go-to destination for adult toys and novelties. Open daily from 12 PM to 10 PM, this store offers a unique selection of products designed to enhance your intimate experiences. Customers have noted the organized layout and variety of items available, particularly for men's toys. While the store has received mixed reviews on customer service, many have praised the knowledgeable staff who can assist with product inquiries. Whether you're a first-time visitor or a returning customer, Pure Pleasure aims to provide an inviting atmosphere for all.
Is this place clean?
Unclear based on provided data, but customer reviews do not specifically mention cleanliness. However, a well-organized store often implies a certain level of cleanliness.
What is the selection like for men's sex toys in Fairview Heights?
The selection for men's sex toys at Pure Pleasure Fairview Heights appears to be extensive, with one customer expressing amazement at the variety available, especially compared to other stores they have visited.
How is the customer service experience at this adult theater?
Customer service experiences at Pure Pleasure are mixed. While some reviewers report positive interactions with staff, others have encountered rudeness and unhelpful responses, suggesting inconsistency in service quality.
Are there any policies for returns or exchanges on defective items?
There are concerns regarding return policies for defective items, as one customer reported being sold a defective DVD without options for a refund or store credit, indicating potential issues with product returns.
Do they offer a good variety of lingerie for couples?
Unclear based on provided data, but the reviews do not specifically mention lingerie for couples. However, the store's focus on adult products suggests they may offer a variety of such items.
How knowledgeable are the staff about the latest adult toys?
The staff's knowledge about the latest adult toys seems to be a strong point, as indicated by a customer who praised a staff member named Ron for being well-informed about available products.
Is the atmosphere welcoming for first-time visitors?
The atmosphere at Pure Pleasure is described as welcoming, particularly for first-time visitors, with some customers noting positive interactions with friendly staff.
What are the price ranges for products in the adult arcade?
Unclear based on provided data, but specific price ranges for products are not mentioned in the reviews. Customers should visit the store for detailed pricing information.
What others say about Pure Pleasure Fairview Heights
Customer reviews of Pure Pleasure Fairview Heights reflect a mix of experiences. Many visitors appreciate the store's organization and selection, particularly for men's toys, with some praising specific staff members for their helpfulness and knowledge. However, there are notable concerns regarding customer service, with reports of rudeness and issues with defective products. Overall, while some customers express a willingness to return, others have left feeling dissatisfied, particularly regarding their inquiries and product handling.
Recent Reviews
- They sold me a defective DVD and would not replace it, refund it, or give me store credit with my receipt. The selection of products is bare.
- This place is awesome. It’s organized, there is some really nice stuff. Michelle was awesome she was very informative and hilarious. Plus me and the hubby found some fun treats. Definitely will be returning.
- I came in for the first time the other day and was really impressed. Ron knew his stuff as far as toys go and they had good stuff if you keep up on the latest toys. One thing that stood out js how many toys there are for him. It actually blew me away as I've never been anywhere with even half that much inventory for a guys use. Love this store!
- Decided to check out some things the wife was wanting to get into. After browsing I had a few questions. Stood in the line at the counter letting multiple people go ahead of me because I didn’t want to hold them up. After waiting about 25 minutes I told the clerk I had 2 questions about about products. She answered one and stated they don’t have that item and initially said next. She was super rude and I was ready to spend what ever it cost for them to point me in a better direction for the wife or order something she was looking for. Pretty unhappy with the customer service. Won’t be back to this location.
- I went today to take a look and see some things. The lady was really nice and welcoming. Definitely will comeback.